Innovation through Information Technology (IT) enabled Business Process Management (BPM): a review of key issues

Al‐Mashari, Majed

doi:10.1504/ijil.2006.009564

Cited by 8 publications

(3 citation statements)

References 34 publications

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“…The case study revealed that project leaders were frequently hindered due to the rigid organisation structure, where the coordination of activities with other public agencies and private organisations was difficult to execute. These findings confirm previous literature such as the research by Layne and Lee (2001), Al‐Shehry et al (2006), Al‐Mashari (2006), Strens and Dobson (1994), and Scholl (2005). As a result, the implementation of some services are delayed or shifted to a lesser priority status reflecting previous suggestions by AlHamidah (2007).…”

Section: Discussion and Research Synthesissupporting

confidence: 92%

“…Jackson and Morgan (1978) refer to organisational structure as the relatively enduring allocation of work roles and administrative mechanisms that creates a pattern of interrelated work activities which allows the organisation to conduct, coordinate, and control its work activities. In the context of e‐government, public sector agencies will be subject to fundamental changes that will require radical re‐engineering of work processes in a manner that has not been encountered before (Weerakkody and Dhillon, 2008; Scholl, 2003, 2005; Al‐Mashari, 2006; Janssen and Shu, 2008). In addition, Layne and Lee (2001) state that as e‐government becomes more established, the organisational structure of the public agency may be changed accordingly in two main aspects – i.e.…”

Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

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Exploring the complexities of e‐government implementation and diffusion in a developing country

Weerakkody

El‐Haddadeh

Al‐Shafi

2011

Journal of Enterprise Information Management

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PurposeThe purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.Design/methodology/approachAn empirical case study using an interview‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government implementation and diffusion from organisational, technological, social and political perspectives.FindingsThe conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature. Through adopting an empirical research strategy focusing on developing countries that are not in an advanced state of e‐government development, this study offers a holistic view in understanding e‐government implementation and diffusion complexities for the benefit of similar countries.Research limitations/implicationsThis research only focuses on exploring empirically the implementation and diffusion challenges facing e‐government in one developing country and does not investigate how these challenges may influence citizens' adoption of these services in that country or in a wider context.Practical implicationsThe conceptual model in this study offers practitioners, policy makers and researchers a comprehensive overview of the implementation and diffusion challenges of e‐government projects, particularly in developing countries. The key findings of this study show that, irrespective of strong financial support and resources, governments must be prepared to tackle a number of challenges related to the complexity of e‐government implementation and diffusion. In addition, the study indicates that better alignment of national ICT strategies with various local level e‐government projects, clear legislation, implementation guidelines and standards are imperative for e‐government success.Originality/valueThe core contribution of this research adds to the growing body of knowledge concerning the implementation and diffusion of e‐government in developing countries. In particular, the conceptual model formulated through the synthesis of extant literature offers researchers and practitioners a lens to better appreciate the key challenges that require consideration when implementing and diffusing e‐government.

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Section: Discussion and Research Synthesissupporting

confidence: 92%

Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

Exploring the complexities of e‐government implementation and diffusion in a developing country

Weerakkody

El‐Haddadeh

Al‐Shafi

2011

Journal of Enterprise Information Management

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“…From an IT capability view, organizations may utilize technological advances to innovate and differentiate, leading to IT-enabled business value [70]. Thus, the implementation of IT promotes the process, service and management innovation in organizations [71][72][73].…”

Section: Organizational Innovation and Is Infrastructurementioning

confidence: 99%

Green, Green, It’s Green: A Triad Model of Technology, Culture, and Innovation for Corporate Sustainability

et al. 2017

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In the global trend of sustainable development and tightening legal environment, enterprises need to integrate their various resources to promote green innovation and organizational performances. This study conceptualizes green information system (IS) infrastructure as the hardware resource and green culture as the software resource. Based on the resource-alignment perspective, it examines their direct effects on green innovation effectiveness as well as indirect effects through the mediation of IS-culture fit, innovation-IS fit and innovation-culture fit. Survey observations were collected from over 300 organizations in China, the largest emerging economy under tremendous ecological and developmental pressures. The results suggest that green IS infrastructure and green culture has positive direct impacts on green innovation effectiveness. Meanwhile, innovation-IS fit, innovation-culture fit and IS-culture fit serve as positive, negative and non-significant mediators, respectively. In addition, a multi-group analysis reveals that organization size moderates the mediating rather than direct relationships, and small/medium and large enterprises face their own pros and cons in green innovation. Theoretical and practical implications of the findings are discussed.

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Innovation system of a metropolitan region: a case study of the Yangtze River Delta

Xie

2008

IJIL

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Innovation through Information Technology (IT) enabled Business Process Management (BPM): a review of key issues

Cited by 8 publications

References 34 publications

Exploring the complexities of e‐government implementation and diffusion in a developing country

Exploring the complexities of e‐government implementation and diffusion in a developing country

Green, Green, It’s Green: A Triad Model of Technology, Culture, and Innovation for Corporate Sustainability

Innovation system of a metropolitan region: a case study of the Yangtze River Delta

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