Innovation in judicial services: a study of innovation models in labor courts

Machado, Michele Rílany Rodrigues; Sousa, Marcos de Moraes; Rocha, Vicente; Isidro-Filho, Antonio

doi:10.1108/inmr-04-2018-010

Cited by 7 publications

(3 citation statements)

References 26 publications

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“…Pioneer in studies that linked innovation to economic development, Schumpeter (1984) saw innovation as the mechanism of growth and economic development in a process he called "creative destruction" (Sucupira et al, 2019). The following studies corroborate with the innovation premise: Wan et al (2020), Castro and Guimarães (2020), Machado et al (2018), Sousa and Guimarães (2017), Oh et al (2014) and Freitas and Medeiros (2015).…”

Section: Theoretical Referencesupporting

confidence: 76%

Innovations in courts: Validation of a scale of technological innovation

Barbosa¹,

Sousa²,

Nacife³

et al. 2022

R. G. Secr.

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The development of studies on technological innovations in the public sector, specifically in justice system, is still little explored in the literature. This article aimed to develop and validate a scale of technological innovation in the justice system during the period of the COVID-19 pandemic. Data collection procedures were carried out by means of questionnaires sent to 20.727 e-mails of civil servants and judges of the state courts of justice in Brazil. The relationships among the innovation variables that make up the technological innovation construct in the Brazilian judiciary were studied. The factor analyses resulted in the main factors listed by the respondents, as the innovative trend factor (IT); technological resources factor (TR); governance factor and its evidence (G); and innovation and technology factor (IT). For responses to the studies, descriptive statistical analysis was performed, and the innovative sensitivity and technological integration variables presented greater commonalities, and the two factors extracted explain 74% and 67% of the variance. After the descriptive statistical treatment, the confidence level was 99% and the error margin was 4.87%, resulting in a sample of 679 respondents.

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Section: Theoretical Referencesupporting

confidence: 76%

Innovations in courts: Validation of a scale of technological innovation

Barbosa¹,

Sousa²,

Nacife³

et al. 2022

R. G. Secr.

View full text Add to dashboard Cite

show abstract

“…Judiciary services are responsible for interpreting and enforcing laws, resolving disputes, and ensuring justice is served [301,302]. The branch includes judges, lawyers, and court personnel who work together to maintain the balance of power between branches of government and uphold the rule of law.…”

Section: Judiciary Servicesmentioning

confidence: 99%

Autonomous and Sustainable Service Economies: Data-Driven Optimization of Design and Operations through Discovery of Multi-Perspective Parameters

Alahmari,

Mehmood,

Alzahrani

et al. 2023

Sustainability

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The rise in the service economy has been fueled by breakthroughs in technology, globalization, and evolving consumer patterns. However, this sector faces various challenges, such as issues related to service quality, innovation, efficiency, and sustainability, as well as macro-level challenges such as globalization, geopolitical risks, failures of financial institutions, technological disruptions, climate change, demographic shifts, and regulatory changes. The impacts of these challenges on society and the economy can be both significant and unpredictable, potentially endangering sustainability. Therefore, it is crucial to comprehensively study services and service economies at both holistic and local levels. To this end, the objective of this study is to develop and validate an artificial-intelligence-based methodology to gain a comprehensive understanding of the service sector by identifying key parameters from the academic literature and public opinion. This methodology aims to provide in-depth insights into the creation of smarter, more sustainable services and economies, ultimately contributing to the development of sustainable future societies. A software tool is developed that employs a data-driven approach involving the use of word embeddings, dimensionality reduction, clustering, and word importance. A large dataset comprising 175 K research articles was created from the Scopus database, and after analysis, 29 distinct parameters related to the service sector were identified and grouped into 6 macro-parameters: smart society and infrastructure, digital transformation, service lifecycle management, and others. The analysis of over 112 K tweets collected from Saudi Arabia identified 11 parameters categorized into 2 macro-parameters: private sector services and government services. The software tool was used to generate a knowledge structure, taxonomy, and framework for the service sector, in addition to a detailed literature review based on over 300 research articles. The conclusions highlight the significant theoretical and practical implications of the presented study for autonomous capabilities in systems, which can contribute to the development of sustainable, responsible, and smarter economies and societies.

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“…Although scientific production about the nature of innovation in the public sector is growing, Santos, Sano and Souza (2019), Souza, Ferreira, Najberg and Medeiros (2015), Potts and Kastelle (2010) and Walker (2007) state that this field is still limited, and it is necessary to increase the knowledge of the researchers in the area. One way to promote the production and the advertisement of good practices about innovation in the public administration is through the analysis of innovation contests and/or awards (Brito, Castro, Bezerra, Silva & Silva, 2020;Machado, Sousa, Rocha & Isidro, 2018;Adamczyk, Bullinger & Möslein, 2012), which have been efficient to create problem solutions, besides avoiding the accidental and episodic character of innovation in the public administration (Sørensen & Torfing, 2012).…”

Section: Introductionmentioning

confidence: 99%

Antecedent dimensions in the brazilian public administration: an analysis of the innovation contest in the public sector

et al. 2021

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The analysis of innovation contests and/or awards represents a promotion to the production of this topic in public administration. This research aimed at mapping the main antecedent innovation dimensions which are present in the initiatives awarded by the Innovation Contest in Public Administration. This is a qualitative and descriptive work based on documental research whose data characterization/classification was done according to the model by De Vries, Beckkers and Tummers (2016). A theme analysis was used with the support of the QSR NVivo® software. The results pointed that, from 2008 to 2016, innovation in the initiatives awarded happened predominantly in the federal domain and it is the process-type. The main dimensions that contributed to innovation in the public administration were: Social Participation (Environmental antecedent); Client/beneficiary and market knowledge, Strategic information management/Standardization of data and processes, Strategic planning and Transforming leadership/Managers’ pro-innovation attitudes (Organizational antecedents); Strategic intention to innovate and Project management (Innovation Characteristics antecedents); and Commitment (Individual antecedents). The managerial contribution of this research lies on the identification of the main antecedent dimensions, such as the good practices that contribute to innovation in the public administration, since they can control plans, programs and innovation policies, especially on subnational levels. The dimensions that were mapped could also favor the development of an innovation culture that has society satisfaction with public services as a result.

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Innovation in judicial services: a study of innovation models in labor courts

Cited by 7 publications

References 26 publications

Innovations in courts: Validation of a scale of technological innovation

Innovations in courts: Validation of a scale of technological innovation

Autonomous and Sustainable Service Economies: Data-Driven Optimization of Design and Operations through Discovery of Multi-Perspective Parameters

Antecedent dimensions in the brazilian public administration: an analysis of the innovation contest in the public sector

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