Innovation as Mediating Factor Between Total Quality Management and Competitive Advantage Among Manufacturers

Masrom, Nor Ratna; Daut, Badru At Tamam; Rasi, Raja Zuraidah Raja Mohd; Keong, Lo Wei

doi:10.24874/ijqr16.01-17

Cited by 3 publications

(2 citation statements)

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“…The features of this destination are also dynamically developing due to governance which provides opportunities for outsiders to complete the comfort side while enjoying Silancur Highland. The concept level of quality [89], [96]- [99] is also better compared to the other two destinations, besides that the packaging is presented as a higher response which is indicated by a large number of followers of this destination.…”

Section: Fig 2 Three Level Of a Productmentioning

confidence: 89%

Analysis of Three Levels of Product Potential of Rural Tourism Areas as A Buffer for the Borobudur National Strategic Area

Prasetyo,

Raharjo,

Rinawati

et al. 2023

Advances in Social Science, Education and Humanities Research

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Pagoda Flower Park, Nepal Van Java, and Silancur Highland are three tourist sites initiated by the community, which have received great attention from visitors. The three locations in Kaliangkrik District have tourist attractions with uniqueness in each location. However, in its implementation, there are still various obstacles and structured problems within the boundaries of experience, organization, people, places, and ideas because the planning was not carried out properly and optimally. Knowing the potential of rural areas that can be standardized as leading tourism destinations through three-level a product approaches, providing recommendation options as the formation of a forerunner of rural areas with tourism potential. Qualitative description is used as a method in this study.

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Section: Fig 2 Three Level Of a Productmentioning

confidence: 89%

Analysis of Three Levels of Product Potential of Rural Tourism Areas as A Buffer for the Borobudur National Strategic Area

Prasetyo,

Raharjo,

Rinawati

et al. 2023

Advances in Social Science, Education and Humanities Research

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“…Literature is evident that preceding researches on TQM and firm's innovation performance (IP) association have revealed mixed results (Shuaib & He, 2023). Nonetheless, few researchers have pointed out unclear link between QMP-IP relations (Masrom, Daut, Rasi, & Lo, 2022). Despite inconsistent research findings in the literature, researchers argue that various QMP (like customer focus, leadership) support organizational innovation (García-Fernández, Claver-Cortés, & Tarí, 2022).…”

Section: Research Gaps Research Problem Study Objectives and Signific...mentioning

confidence: 99%

Implementation of Quality Management Practices and Firm’s Innovation Performance: Mediation of Knowledge Creation Processes and Moderating role of Digital Transformation

Butt,

Yazdani

2023

Pak. J. Humanit. Soc. Sci

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Presently, Industry 4.0 (I4.0) revolution is transforming operations and businesses of organizations through technological advancements.These digital technologies are hugely impacting the technological innovations (TIs) and execution of total quality management (TQM) in the organizations. Existent literature on TQM and firm’s innovation performance (IP) relation has shown mixed findings exclusively, in manufacturing companies. Desptie strategic significance of both TQM and innovation (INN) to improve sustainable competitive gain, this is an under-researched area in I4.0 context. Additionally, the Quality 4.0 is also new concept and role of I4.0 tchnologies in transformation of trational TQM function hasn’t been researched so far. Despite strategic significance of role of knowledge creation processes (KCPs) towards firm’s IP and performance in I4.0, there is dearth of research addressing integrative framework TQM, KC and IP exclusively in progressing country context. Considering these prevailing gaps in literature, current study is an attempt to develop and test a model in context of Pakistan in relevance to I4.0. The proposed framework examines the influence of executing quality management or QM practices (QMP) on innovation performance (IP). Additionally, mediating role of knowledge creation processes (KCPs) and moderation of digital transformation (DIT) is also explored in QMP-IP relation. Data of 265 respondents were obtained from ISO 9001 certified manufacturing firms of Pakistan through structured questionnaire on Likert Scale. Data were analysed through SPSS 23.0 and Hayes process macro applying statistical tests (reliability, correlation, and regression analysis). Study results revealed that all variables were positively correlated. Quality management practices (QMP) had positive and significant impact on firm’s IP. Results supported partial mediation effect of organizational knowledge creation processes (KCPs) in QMP-IP relationship. While, moderating impact of digital transformation (DIT) in QMP-IP relation was also supported. Study findings has implications for both and academia, management and practitioner. This study contributes to prevalent literature as it empirically tests a proposed framework to address under-researched area of QMP- IP relation in relevance to DIT and KCPs in Pakistan context and I4.0.

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Nexus between total quality management and competitive advantage in Jordanian banking sector: The mediating effect of quality performance

Khasabah

Salleh

Mat

et al. 2022

CGOBR

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Competitive advantage expresses the extent to which the organization has higher capabilities than its competitors in exploiting the available opportunities and limiting the potential effects. Its importance also enables the organization to make better use of its material, human and technological resources than its competitors by providing the best services and the best products to its customers. This lofty goal prompted Jordanian banks to adopt total quality management (TQM) and quality performance as crucial factors to achieve a superior competitive advantage for an organization. Thus, the purpose of this study is to examine the mediating effect of quality performance on the relationship between total quality management and competitive advantage. This study employed a questionnaire survey with a sample of 336 managers of the Jordanian banking sector. The study model is validated and tested using the partial least squares structural equation modeling. The result of this study showed that total quality management has a positive significant effect on competitive advantage and quality performance mediated the relationship between TQM and competitive advantage in the Jordanian banking sector

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Innovation as Mediating Factor Between Total Quality Management and Competitive Advantage Among Manufacturers

Cited by 3 publications

References 0 publications

Analysis of Three Levels of Product Potential of Rural Tourism Areas as A Buffer for the Borobudur National Strategic Area

Analysis of Three Levels of Product Potential of Rural Tourism Areas as A Buffer for the Borobudur National Strategic Area

Implementation of Quality Management Practices and Firm’s Innovation Performance: Mediation of Knowledge Creation Processes and Moderating role of Digital Transformation

Nexus between total quality management and competitive advantage in Jordanian banking sector: The mediating effect of quality performance

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