Injustice and conflict in nursing homes: toward advocacy and exchange

Nelson, H. Wayne

doi:10.1016/s0890-4065(00)80015-8

Cited by 44 publications

(24 citation statements)

References 40 publications

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“…Similar to the deference accorded to staff by nursing home residents (Nelson 2000), we discovered that AL residents tried to help staff and family by complying with their instructions. However, we also found that residents deferred in other ways that were less straightforward.…”

Section: Discussionmentioning

confidence: 66%

“…Like Nelson (2000), we found that deference to staff contributed to positive relationships. However, the AL residents in our study appeared to be less passive than the nursing home residents described by Nelson (2000). Some of our participants actively chose deference as a way of reciprocating for staff support.…”

Section: Consequences Of Deferencementioning

confidence: 66%

“…Other researchers have noted residents yielding to the staff's desire for passive, easygoing, dependent behavior (Baltes, Wahl, and Reichert 1991;Shield 1988;Teitelman and Priddy 1988). This form of deference has been referred to as "learned compliance" and may be expressed in a number of ways, including pretending to be confused, helpless, or indecisive (Nelson 2000).…”

Section: Deference Among Care Recipientsmentioning

confidence: 99%

“…Specifically, deference may result in more interaction with and approval from staff, reduced isolation, and increased feelings of control (Baltes et al 1991;Teitelman and Priddy 1988). Taken together, these benefits may result in increased feelings of stability and security among older care recipients (Nelson 2000).…”

Section: Deference Among Care Recipientsmentioning

confidence: 99%

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Deference as a Form of Reciprocity Among Residents in Assisted Living

2007

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Although the ability to provide support to others may diminish with age, the desire to reciprocate persists. Using social exchange theory, this article examines deference as one form of exchange. Based on a sample of 31 residents age 85 and older in assisted living facilities, data were gathered via a semi-structured interview that was audiotaped and transcribed. This study analyzes their responses to open-ended questions using qualitative methods. Findings indicate that these “oldest old” respondents reciprocate for the support they receive from family and staff via deference. Four forms of deference are identified: participation, pleasantness, cooperation, and gratitude. In addition, the psychological costs and rewards of deference are examined from the elders' perspective.

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Section: Discussionmentioning

confidence: 66%

Section: Consequences Of Deferencementioning

confidence: 66%

Section: Deference Among Care Recipientsmentioning

confidence: 99%

Section: Deference Among Care Recipientsmentioning

confidence: 99%

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Deference as a Form of Reciprocity Among Residents in Assisted Living

2007

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“…Other scholars note that volunteers are more likely to be attentive to the relational aspects of their contacts with clients (Nelson, 2000;in Netting et al, 2000). The superiority of volunteers with regard to establishing meaningful relationships with beneficiaries is indirectly supported by empirical evidence suggesting that the best predictor of job satisfaction for volunteers is the satisfaction of the need for relatedness.…”

Section: Toward a Preliminary Conceptual Frameworkmentioning

confidence: 99%

Differences between paid and unpaid social services for beneficiaries

Metz

Roza

Meijs

et al. 2016

European Journal of Social Work

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In many Western welfare states, social work services that have traditionally been provided by paid employees are being replaced by family support, community support, informal networks, and volunteering. For the field of social work, it is relevant to know what it matters to beneficiaries whether services are provided by volunteers or by paid employees. The central question of this article is therefore as follows: What are the differences between unpaid and paid social services for beneficiaries? The article is based on literature review and focus groups. Our results suggest that beneficiaries do experience some differences regarding the advantages of volunteer services for beneficiaries that can be summarized in three propositions: (1) services provided by volunteers are more relational than are services provided by paid employees, and they are therefore perceived as more equal, flexible and sincere. (2) The effects of volunteer services for beneficiaries are not exclusively positive. (3) Although particular tasks may appear to be interchangeable to some extent, the relative advantages of a given task depend upon whether it is performed by a paid worker or by a volunteer. Additional research is needed in order to provide further validation. SAMENVATTINGIn veel westerse verzorgingsstaten wordt sociale dienstverlening die tot voor kort werd uitgevoerd door beroepskrachten, vervangen door mantelzorg en vrijwilligerswerk. Voor het brede werkveld van het sociaal werk is het relevant om te weten wat deze verschuiving uitmaakt voor de gebruikers van

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2015

Family Violence

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Injustice and conflict in nursing homes: toward advocacy and exchange

Cited by 44 publications

References 40 publications

Deference as a Form of Reciprocity Among Residents in Assisted Living

Deference as a Form of Reciprocity Among Residents in Assisted Living

Differences between paid and unpaid social services for beneficiaries

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