Influence of emotional valence on perceived psychological distance depends on emotional intensity

Mei, Dongmei; Li, Liman Man Wai; Wang, Yiheng

doi:10.1002/ejsp.2361

Cited by 16 publications

(25 citation statements)

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“…For the most part, the relevant literature emphasizes the emotional experience of nostalgia (Sedikides & Wildschut, 2016, its cognitive profile (Hepper et al, 2012;Van Tilburg et al, 2019), and the psychological processes or behaviors that is arouses (Mei, Li, & Wang, 2018;Turner, Wildschut, & Sedikides, 2012Wohl et al, 2018;Zhou, Wildschut, Sedikides, Chen, & Vingerhoets, 2012). The current research deviates from this emphasis.…”

Section: Contributions Implications and Applicationsmentioning

confidence: 91%

Hungering for the past: Nostalgic food labels increase purchase intentions and actual consumption

et al. 2019

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Section: Contributions Implications and Applicationsmentioning

confidence: 91%

Hungering for the past: Nostalgic food labels increase purchase intentions and actual consumption

et al. 2019

Self Cite

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“…The concept of psychological distance stems from the temporal construal theory (Liberman et al, 2007;Liberman & Trope, 1998). It refers to a subjective distance perception of actors and events within the perpetrator's psychological space (Mei et al, 2018;Trope et al, 2007), which is a psychological representation of events. It was originally composed of a single time dimension (Trope & Liberman, 2010).…”

Section: Psychological Distancementioning

confidence: 99%

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

Niu

et al. 2020

SAGE Open

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In an era of mobile internet, word-of-mouth marketing has become a powerful tool for optimizing tourist destination marketing. Extensive research studies on the mechanism of word-of-mouth have been carried out. However, there is little research on the mechanism of word-of-mouth concerning tourist destinations in crisis. This article focuses on the influence mechanism of word-of-mouth in the relationship between perceived images and behavioral intentions. A structural equation model was established, with “perceived image” as the independent variable, “word-of-mouth” and “psychological distance” as mediating variables, and “behavioral intention” as the dependent variable. Our study is based on a survey in Southern Xinjiang. The final results show that word-of-mouth plays a mediating role in the relationship between perceived image and behavioral intentions. The moderating effect of word-of-mouth plays two roles in the mechanism of the perceived image on the behavioral intention: the promotion mechanism and the repression mechanism. Tourists’ sense of psychological distance significantly mediates the relationship between perceived image and behavioral intention. The findings enrich word-of-mouth and the marketing theories for the destinations in crisis, which provide enlightening insights for the sustainable development of the destinations in crisis.

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“…I do not recommend this ice cream ”. A pretest with 50 postgraduates have confirmed that the two NWOM have different emotional intensity (“please rate the emotional intensity of these negative word of mouth respectively: 1 = not at all, 7 = very intense) (Mei et al. , 2018) (∆ M = 1.62, t = 5.790, p < 0.001).…”

Section: Methodsmentioning

confidence: 93%

Impact of emotional intensity of negative word-of-mouth on perceived helpfulness in social media

Chen

Zhang

2022

IMDS

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PurposeNegative word-of-mouth has a variety of negative effects on companies. Thus, how consumers process and evaluate negative word-of-mouth is an important issue for companies. This research aims to investigate the effect of emotional intensity of negative word-of-mouth on consumers' perceived helpfulness.Design/methodology/approachThe research model was developed based on attribution theory. A four-study approach involving two field experiments and two online experiments was employed to examine the proposed hypotheses.FindingsThe results show that the emotional intensity of negative word-of-mouth negatively affects altruistic motive attributions, while altruistic motive attributions positively affect perceived helpfulness and plays a mediating role in the relationship between the emotional intensity of negative word-of-mouth and perceived helpfulness. Consumers' self-construal moderates the effects of emotional intensity of negative word-of-mouth on altruistic motive attributions and perceived helpfulness, with the negative effects of emotional intensity of negative word-of-mouth on altruistic motive attributions and perceived helpfulness being weaker for consumers with high interdependent self-construal than for those with high independent self-construal.Originality/valueThe findings not only have a significant theoretical contribution, deepening the understanding of the effects of negative word-of-mouth but also have useful implications for practitioners to improve the management of negative word-of-mouth.

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Influence of emotional valence on perceived psychological distance depends on emotional intensity

Cited by 16 publications

References 74 publications

Hungering for the past: Nostalgic food labels increase purchase intentions and actual consumption

Hungering for the past: Nostalgic food labels increase purchase intentions and actual consumption

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

Impact of emotional intensity of negative word-of-mouth on perceived helpfulness in social media

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