Incorporating Hofstede’ National Culture in Human Factor Analysis and Classification System (HFACS): Cases of Indonesian Aviation Safety

Pratama, Gradiyan Budi; Widyanti, Ari; Sutalaksana, Iftikar Z.

doi:10.1051/matecconf/201815401063

Cited by 5 publications

(4 citation statements)

References 9 publications

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“…This could be attributed to the perception that cockpit crews have a greater requirement for communication skills and thus perceive CRM programs as less valuable in mixed situations. However, both cabin and cockpit crews considered briefing procedures as beneficial and significant (Pratama et al, 2018).…”

Section: Discussionmentioning

confidence: 99%

The Effects of Cultural Differences Across the Globe in the Aviation Industry

2024

IJFMR

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There are numerous factors contributing to the ineffective collaboration of multicultural flight crews. This study presents an overview of Crew Resource Management history, CRM training courses, and communication challenges among flight crews. The national, organizational, and professional cultures of crew members have a significant impact on flight safety. Although the primary focus is on Saudi Arabian Airlines, the findings are applicable to any multicultural airline. Research has demonstrated the effectiveness of CRM training for pilots and flight attendants in foreign flying environments when considered separately. The authors examine accidents resulting from inadequate communication between pilots and flight attendants. A survey involving 30 pilots and 30 flight attendants working for Saudi Arabian Airlines was conducted which revealed that the participants recognized the importance of cultural differences as crucial aspects addressed in safety training and cooperation among crew members. Additionally, it was disclosed that effective communication significantly influences teamwork efficiency and safety outcomes. As a recommendation, it is suggested that the airline should establish an annual joint CRM training program for both pilot and cabin crew groups.

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Section: Discussionmentioning

confidence: 99%

The Effects of Cultural Differences Across the Globe in the Aviation Industry

2024

IJFMR

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“…e nature of the investigation reports themselves can represent limitations for any study of factors contributing to incidents as the reports considered human, technical, and environmental factors and fail to delve more deeply into the possible influence of societal or cultural factors [18]. Studies based on incident reports are limited by the nature of the information available, including structures and the methodologies used to construct patterns and variations in investigation and reporting procedures in different jurisdictions [96].…”

Section: Strengths and Limitationsmentioning

confidence: 99%

“…Previous studies that have discussed Indonesian Aviation safety performance were limited to specific aspects, ranging from the strategic to operational levels, such as financial-related issues, airport infrastructure policy, aircraft maintenance, and the level of pilots' adherence to standard operating procedures (SOPs) that contributed to the incidents [10,[15][16][17]. Earlier work describing safety in the least well developed countries [15], includes Indonesian airport operations [16], poor aviation maintenance [10], and safety being viewed from a regulatory perspective [17], as well as cultural factors that might contribute to the Indonesian accident rate [18]. e latter article suggested that cultural factors play an important role in aviation safety and should be incorporated into investigation reports; however, the study does not elaborate on the ways in which cultural factors might contribute to Indonesian aviation safety.…”

Section: Introductionmentioning

confidence: 99%

Civil Aviation Occurrences in Indonesia

Pramono

Middleton

Caponecchia

2020

Journal of Advanced Transportation

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Globally, civil air traffic has been growing rapidly in recent years, and with this growth, there has been a considerable improvement in air safety. However, in Indonesia, the recent rate of incidents and accidents in aviation is far higher than the global average. This study aims to assess civil aviation safety occurrences in Indonesia and, for the first time, to investigate factors contributing to these occurrences within commercial Indonesian aviation operations. In this study, 97 incident/accident investigation reports published by the Indonesian National Transportation Safety Committee between 2007 and 2015 were analysed. The most common occurrences involved Runway Excursions, Loss of Control In-Flight, and Controlled Flight into Terrain. In terms of the likelihoods of the occurrences and the severity of consequences, Runway Excursions were more common while Loss of Control In-Flight and Controlled Flight into Terrain events were more severe and often involved fatalities. In Indonesia, Runway Excursions were usually nonfatal and comprised 45% of the occurrences for commercial flights, compared to 34% globally. Further, in this study, weather and Crew Resource Management issues were found to be common contributing factors to the occurrences. Weather was a contributing factor for almost 50% of the occurrences involving Indonesian commercial flights. Adverse weather contributed to Loss of Visual Reference for visual flight operations in mountainous areas, which contributed to the majority of Indonesian fatal accidents. The combination of Indonesian monsoon climate and mountainous weather characteristics appears to provide many risks, mitigation of which may require specialist pilot training, particularly for multicrew aircraft. In identifying the main contributing factors, this study will hopefully provide motivation for changes in training and operations to enhance future aviation safety in Indonesia.

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“…To obtain the systematic risk factors of the unsafe acts of ATCers and construct a comprehensive risk early warning indicator system of the unsafe acts of the controllers, it is necessary to adopt systematic thinking and related methods. Human Factors Analysis and Classification System (HFACS) has significant advantages in the systematic analysis of human factors in accidents, and has been applied in the field of aviation safety (Daramola, 2014; Illankoon et al, 2019; Pratama et al, 2018; Zhou et al, 2018). Organizational and managerial defects are found to be the most important potential cause behind most human errors leading to catastrophic accidents (Rostamabadi et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Risk early warning indicators for air traffic controllers' unsafe acts

Luo

Zhou³

et al. 2022

Hum Ftrs & Erg Mfg Svc

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The establishment of an early warning indicator system is the foundation and the key to prevent the unsafe acts of air traffic controllers (ATCers). Therefore, the objective of this study is to determine the early warning indicators for controllers' unsafe acts.Data were encoded through grounded theory and HFACS, and the early warning indicator system was designed. The parameter values were calculated by using the data collected from the expert questionnaire survey. Combining the existing safety performance indicators and expert opinions, the measurement and judgment of indicators were clarified. The results show that the early warning indicator system includes four levels: environment, organization, supervision and ATCers. Among the indicators, the mean values of "degree of job skills mastered," "intensity of working load," "lack of safety awareness and responsibility" rank the first three. Based on the findings of this study, the unsafe acts of ATCers can be effectively alerted.

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Incorporating Hofstede’ National Culture in Human Factor Analysis and Classification System (HFACS): Cases of Indonesian Aviation Safety

Cited by 5 publications

References 9 publications

The Effects of Cultural Differences Across the Globe in the Aviation Industry

The Effects of Cultural Differences Across the Globe in the Aviation Industry

Civil Aviation Occurrences in Indonesia

Risk early warning indicators for air traffic controllers' unsafe acts

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