Improving the system of warranty service of trucks in foreign markets

Makarova, Irina; Khabibullin, Rifat; Belyaev, Eduard; Belyaev, Artur

doi:10.21307/tp-2015-007

Cited by 17 publications

(8 citation statements)

References 19 publications

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“…Since such projects require significant investments, it is necessary to pre-assess the risks, as well as the factors that will increase the efficiency of the service system [17,18]. This is important for branded service network because the competitiveness of a manufacturer and the brand trust depend strongly on the efficiency of service system [19,20]. As structure of the fleet changes gradually, at the initial stage the more efficient solution will be the use of the existing branded service network.…”

Section: Resultsmentioning

confidence: 99%

Simulation of the Service Center for Vehicles on Liquefied Petroleum Gas

Gabsalikhova¹,

Makarova²,

Buyvol³

et al. 2019

helix

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The purpose of the research is developing tools for forecasting changes in the service system when expanding the fleet of gas-engine vehicles. Research objectives: consideration methods for reducing emissions of harmful substances in exhaust gases of motor vehicles, consideration the features of the organization of technological processes in the service system when launching vehicles with alternative fuel to the market, developing a simulation model of a service center specializing in the repair and maintenance of diesel and gas vehicles. The following research methods were used: methods of system analysis and mathematical statistics, simulation. Three groups of measures aimed at reducing harmful substances in vehicle exhaust gases are described. It is shown that the usage of gas as an alternative fuel has good prospects for reducing the load on the environment. Achieved results: the developed simulation model can be used to conduct a computer experiment to select the optimal parameters for the operation of an auto service enterprise serving vehicles on both conventional diesel and compressed natural gas.

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Section: Resultsmentioning

confidence: 99%

Simulation of the Service Center for Vehicles on Liquefied Petroleum Gas

Gabsalikhova¹,

Makarova²,

Buyvol³

et al. 2019

helix

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“…Thus, the low cost of natural gas and government subsidies make the gas-powered equipment economically beneficial. Production costs (goods, services), purchasing motor fuel can reach more than 30 percent, so the use of a cheaper alternative type of motor fuel is of important socio-economic importance for enterprises and organizations (the cost of 1 cubic meter of CNG consumption in the region is 3.6 times lower than the cost of 1 liter of diesel fuel) [5].…”

Section: Methodsmentioning

confidence: 99%

Developing natural gas vehicle market as a basis for industrialized future of territorial sustainability

2021

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This study is devoted to one of the factors of sustainable development of the territory - the regional transport system. One of the most important elements that determine the competitiveness of the system is the market for natural gas fuel. In the Russian Federation, there are state support programs with a scenario of advanced development, as it directly affects the regional economy and, accordingly, provides the basis for sustainable development and the quality of life. The article describes the state and prospects of road transport development in the Ural region related to the transition to natural gas. The advantages of natural gas from the perspective of motor fuel in the context of the economic component of regional development are evaluated. The measures necessary to create conditions for the development of gas-engine infrastructure for the mass use of natural gas vehicles are determined.

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“…As a rule, this is the branded service network (BSN) consisting of service autocenters authorized according to standards of the manufacturer. In most cases, they organize their activities using the principle of "three S": Sales -Service -Spare parts [2,3]. Intellectualization of the large systems' management is carried out by creation of DSS, which have three main parts: 1) the module to collect and to store an information received from internal and external sources (as a rule, this is the data warehouse); 2) the intelligent heart for data processing and analysis; 3) the user's interface, which connects and directs the information flows, allows to choose data for the analysis and parameters influencing on managerial decisions.…”

Section: Methodsmentioning

confidence: 99%

Forecasting of Changes in Service System during the Launch Period of the New Automobile Lineup

Buyvol¹,

Макарова²,

Gabsalikhova³

et al. 2019

helix

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The purpose of the research is developing tools for forecasting changes in the service system during the period when new models of automotive vehicles are being introduced to the market. Research objectives: development of the structure and composition of decision support systems to improve the competitiveness of the service system, development of a mathematical model of a dealer-service network and a simulation model of the network of the Republic of Kazakhstan. The simulation model takes into account the following parameters: the percentage of satisfaction for applications for spare parts directly from the warehouse, the number of posts, the number of workers, the distribution of the flow of applications from the concentration of vehicles in the service center, the mode of operation of the service center. The following research methods were used: methods of system analysis and mathematical statistics, elements of the theory of reliability, simulation, computer experiment. After verification and validation of the developed model, a computer experiment was conducted with the current parameters. The obtained simulation values are reliable at a 5% significance level. The following result was achieved: a simulation model was built for the functioning of the dealer-service network that can be used in strategic planning for expanding the service network and entering new markets.

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Improving the system of warranty service of trucks in foreign markets

Cited by 17 publications

References 19 publications

Simulation of the Service Center for Vehicles on Liquefied Petroleum Gas

Simulation of the Service Center for Vehicles on Liquefied Petroleum Gas

Developing natural gas vehicle market as a basis for industrialized future of territorial sustainability

Forecasting of Changes in Service System during the Launch Period of the New Automobile Lineup

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