Improved root cause analysis supporting resilient production systems

Ito, Adriana; Hagström, Malin; Bokrantz, Jon; Skoogh, Anders; Nawcki, Mario; Gandhi, Kanika; Bergsjö, Dag Henrik; Bärring, Maja

doi:10.1016/j.jmsy.2022.07.015

Cited by 18 publications

(12 citation statements)

References 41 publications

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“…Measurement of 7 waste is done by distributing questionnaires where the questionnaire questions relate to the 7 dimensions of waste that have been determined. After obtaining the questionnaire data regarding the 7 wastes, then the weighting is carried out to produce critical waste where the waste is the waste that has the highest weight and the cause of the waste is searched using root cause analysis to trace the causes and impacts of a problem that occurs (Ito et al, 2022). Root Cause Analysis is carried out to find out the causes of the waste that occurs by using 5 whys.…”

Section: Methodsmentioning

confidence: 99%

Assessment of Motor Vehicle Repair Shop Service Quality Perception Using the SERVPERF Model and Lean Service

Islami

Sari

Dewi

et al. 2023

TJAIE

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The benchmark for the success of a business or product is to measure the satisfaction of customers who have used or felt the goods or services. The customer's expectations of the function and emotional happiness factors that arise from the use of goods or services are entirely the responsibility of the producer. So that manufacturers need to focus on what attributes must be presented in a product or service to increase customer satisfaction. The decrease in customer interest in providing vehicle service at an automotive company in Sidoarjo is the problem studied in this study, to analyze the level of customer satisfaction and attributes that are priority improvements as recommendations for the company. Data generated from customers is processed and analyzed using the Service Performance (SERVPERF) and Lean Service methods. Based on the results of data processing, it can be concluded that the level of customer satisfaction with service quality is 82.3%, and three service attributes are classified as a top priority and two types of critical waste.

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Section: Methodsmentioning

confidence: 99%

Assessment of Motor Vehicle Repair Shop Service Quality Perception Using the SERVPERF Model and Lean Service

Islami

Sari

Dewi

et al. 2023

TJAIE

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“…Several risk assessment methods and techniques are known in the literature. Root cause analysis (Ito et al 2022;Wen et al 2022;Lucke et al 2022) analyses the root cause of the discrepancy. A cause-and-effect diagram is another method described by authors (Decker et al 2010;Gould 1992).…”

Section: Methodsmentioning

confidence: 99%

Analysis and assessment of risk in the implementation of a cogeneration installation at a livestock farm

Kostov¹

2022

Polityka Energetyczna – Energy Policy Journal

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The introduction of increasingly strict rules related to the processing and storage of animal waste, the growing demand for energy and the creation of sustainable animal husbandry have led to an increased interest in the production of clean energy from animal waste. The production of biogas and its subsequent burning on the farm is among the most promising technologies. One of the possibilities for the utilization of biogas is through the use of small aggregates for the combined production of electricity and heat energy based on an internal combustion engine. Analysis of such facilities that have been put into operation show that alternative technologies using biogas as fuel are better than conventional options, both from an economic and an environmental point of view. In this sense, however, the introduction of such a technology into operation is always associated with a number of risks, since investments in new technologies are influenced by technical and economic uncertainty. When planning and preparing the plan for the construction of such a biogas facility, the investment costs, technical support and profitability of the project are essential. Introducing critical economic and technical parameters to inform the farmer of all possible investments, operational and unforeseen risks will allow him to accept the challenges and choose the best solution for his farm. In this publication, an analysis and assessment of the risk has been carried out based on the characteristics of the technology -the possible consequences of the risk are also presented. 124A risk matrix related to the specifics of the object and the technology is proposed, with the help of which, the type of risk is identified. Based on an analysis of the obtained results, a motivated proposal for reducing the risk is made.

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“…Efficient production systems are necessary for the realisation of products that fulfil customer needs and delivery requirements (Bellgran, 2003;Ito et al, 2022). Bellgran continues: "Designing a production system is a unique and complex task in which many parameters should be taken into account during the process of creating, evaluating and selecting the proper alternative".…”

Section: Frame Of Referencementioning

confidence: 99%

A proposed framework using systems engineering to design human-centric manufacturing systems for novel products to reduce complexity and risk

Hagström,

Bergsjö

2024

Proc. Des. Soc.

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The environment for powertrain production system engineers is changing radically. This initial prescriptive study proposes a systems engineering framework based on two previous case studies which are under review for publication concerning design of battery plants. The framework was developed based on ISO/IEC/IEEE 15288 standard using Concept of Operations and Model-Based Systems Engineering in a workshop setting, with a focus on visualisation to understand the practical and emotional needs of the humans in the system. The framework was validated by twelve senior project members.

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Improved root cause analysis supporting resilient production systems

Cited by 18 publications

References 41 publications

Assessment of Motor Vehicle Repair Shop Service Quality Perception Using the SERVPERF Model and Lean Service

Assessment of Motor Vehicle Repair Shop Service Quality Perception Using the SERVPERF Model and Lean Service

Analysis and assessment of risk in the implementation of a cogeneration installation at a livestock farm

A proposed framework using systems engineering to design human-centric manufacturing systems for novel products to reduce complexity and risk

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