Implementation of New Technology in Service Industry: Are the Consumers Ready?

Mohamed, Muharis; Patwary, Ataul Karim

doi:10.48165/sajssh.2020.1311

Cited by 1 publication

(2 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Attitude has the strongest impact on positive expectations related to other coping strategies with emotion-focused coping. This is consistent with previous findings that the coping strategies of tourism destination companies as well as tourists' attitudes have the stronger influence on positive expectations related to COVID-19 [10,14,34]. Prior research has reported that positive expectations were the most important determinants of behavioral intention [92][93][94].…”

Section: Discussionsupporting

confidence: 92%

“…The impact of COVID-19 on the economy and society is enormous, and the tourism sector is no exception. One study explored the literature and reported the coping strategies related to the COVID-19 pandemic of the tourism and hospitality industries and provided recommendations for the future of the tourism industry [14]. This study suggests that various stakeholders' strategies for coping with COVID-19 are necessary as a multi-faceted effort to maintain, improve, and develop the tourism industry despite the COVID-19 situation.…”

Section: Coping Strategiesmentioning

confidence: 99%

See 1 more Smart Citation

A Study on the Structural Relationships between COVID-19 Coping Strategies, Positive Expectations, and the Behavioral Intentions of Various Tourism-Related Behaviors

Zhang

Song²

2023

IJERPH

View full text Add to dashboard Cite

The purpose of this study was to investigate the impact of coping strategies, attitudes, and positive anticipated emotions on the positive expectations and behavioral intentions of Korean tourists during the COVID-19 pandemic. An integrated model was proposed and tested, and the results indicate that effective coping strategies, attitudes, and positive anticipated emotions have a positive effect on the positive expectations of tourism during the pandemic, which in turn positively influences behavioral intentions. Practical suggestions were also provided based on the findings. This research has implications for understanding the ways in which individuals cope with and adapt to travel during times of crisis, and for identifying strategies that may facilitate positive expectations and behavioral intentions in the tourism industry.

show abstract