Identifying the relative importance of culture in Indigenous tourism experiences: netnographic evidence from Australia

Holder, Afiya; Ruhanen, Lisa

doi:10.1080/02508281.2017.1316443

Cited by 9 publications

(5 citation statements)

References 74 publications

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“…In particular, the social media provides platforms in which users can share their experiences (Mehraliyev et al, 2019). Several examples of studies adopting such approach have emerged in the recent years in tourism (e.g., Holder & Ruhanen, 2017;Dickinger & Mazanec, 2015). One major advantage is the large volume of data usually available which does not rely upon users' willingness to participate in the research (Moro et al, 2020b).…”

Section: Data and Approachmentioning

confidence: 99%

Guest satisfaction in East and West: evidence from online reviews of the influence of cultural origin in two major gambling cities, Las Vegas and Macau

Moro

2020

Tourism Recreation Research

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We assess how cultural differences between guests and host destination affect the TripAdvisor score granted on hotel units. We selected two gambling destinations, Las Vegas and Macau, to enable a comparison between a Western and an Eastern destination.The six Hofstede's cultural dimensions (power distance, individualism, masculinity, uncertainty avoidance, long term orientation, indulgence) were adopted. A total of 109,309 and 28,957 useful reviews for Las Vegas and Macau, respectively, were collected from TripAdvisor. Then, for each online reviewer, the difference between the reviewer's country of origin and the destination for each dimension were computed. Finally, two data mining models (one per destination) of TripAdvisor score were computed using as inputs the differences for each dimension. We conclude that the difference between guest origin and destination cultural dimension influences the scores granted on TripAdvisor.We also found that the relevance of each dimension is different for both destinations analysed.

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Section: Data and Approachmentioning

confidence: 99%

Guest satisfaction in East and West: evidence from online reviews of the influence of cultural origin in two major gambling cities, Las Vegas and Macau

Moro

2020

Tourism Recreation Research

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“…Cultural aspect in indigenous tourism has been a popular research area highlighting the indigenous people and their unique and authentic lifestyle [16]. According to Kunasekaran et al [17], the development of tourism strongly depends on their ethnicity, heritage and festivals.…”

Section: Indigenous Tourism and Culturementioning

confidence: 99%

Measuring Sustainable Indigenous Tourism Indicators: A Case of Mah Meri Ethnic Group in Carey Island, Malaysia

et al. 2017

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Sustainable tourism emphasises responsible utilisation of economic, socio-cultural and environmental resources for tourism development. Extant literature in sustainable tourism leans towards subjective and qualitative description in explaining the dynamic nature of the trans-disciplinary indicators of sustainability. However, few mechanisms have been proposed or developed to quantify the indicators measuring sustainable tourism in an indigenous ethnic context. The current study measures 61 sustainable indigenous tourism indicators of the Mah Meri ethnic group that comprise three constructs, namely, community resources, community development and sustainable tourism. Simple random sampling was employed for data elicitation and a weighted average score using R software as the basis of analysis was used to produce a sustainable indigenous tourism barometer (SITB). The study identifies 11 sustainability dimensions from the initial three main constructs that are treated as the relationship aspects in this study. Based on the Sustainable Indigenous Tourism Barometer (SITB), community participation, empowerment, economic and socio-cultural sustainability are found to be the main influencing dimensions of sustainability of the Mah Meri ethnic group. However, natural resources, financial resources and environmental sustainability indicated weaker relationships in explaining sustainability of the Mah Meri ethnic group. Based on the SITB, the results demonstrate that the Mah Meri ethnic group are a "potential sustainable" tourism stakeholder.

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“…Edwards and Smith (2014) noted that no opinion responses could represent ambivalence and social desirability bias. Extant tourism studies also proposed the potential impact of ambivalence and social desirability bias on Indigenous tourism (Espinosa Abascal et al, 2015; Fan et al, 2020b; Holder & Ruhanen, 2017; Hunter, 2011; Ruhanen et al, 2015b) and intergroup biases (Chien & Ritchie, 2018; Holder et al, 2021; Kock et al, 2019a; 2019b; Stepchenkova et al, 2020). King and Bruner (2000) further explain that sensitive contexts can lead to contradicting results due to self-deceptive positivity or the tendency to appear unbiased and favourable by under-reporting or falsely reporting true feelings.…”

Section: Discussionmentioning

confidence: 99%

Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism

Holder

Walters

Ruhanen

et al. 2022

Journal of Vacation Marketing

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Empirical studies of tourist socio-cultural aversions and their influence on tourist consumption are limited. A socio-cultural aversion describes the avoidance associated with an ingrained dislike for, and distancing from something representative of a specific social or cultural group's identity, and can be implicit or explicit, aggressive or passive. This study explores socio-cultural aversions in the context of Indigenous tourism. The study reveals that while xenophobia and racism can predict the attitudes of both domestic and international tourists towards Indigenous tourism, this does not necessarily result in a non-willingness to participate. However, regarding self-congruity bias, the less participants relate to or identify with Indigenous tourism, the less likely they are willing to participate. This has implications for the appeal and marketing of tourism products, especially those underpinned by socio-cultural components such as Indigenous tourism. The study proposes marketing and product development solutions for destination marketers and tourism operators seeking to enhance appeal for Indigenous tourism experiences.

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Identifying the relative importance of culture in Indigenous tourism experiences: netnographic evidence from Australia

Cited by 9 publications

References 74 publications

Guest satisfaction in East and West: evidence from online reviews of the influence of cultural origin in two major gambling cities, Las Vegas and Macau

Guest satisfaction in East and West: evidence from online reviews of the influence of cultural origin in two major gambling cities, Las Vegas and Macau

Measuring Sustainable Indigenous Tourism Indicators: A Case of Mah Meri Ethnic Group in Carey Island, Malaysia

Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism

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