Identification and prioritization of critical success factors in faith-based and non-faith-based organizations’ humanitarian supply chain

Abstract

In the last few decades, an exponential increase in the number of disasters, and their complexity has been reported, which ultimately put much pressure on relief organizations. These organizations cannot usually respond to the disaster on their own, and therefore, all actors involved in relief efforts should have end-to-end synchronization in order to provide relief effectively and efficiently. Consequently, to smoothen the flow of relief operation, a shared understanding of critical success factors in humanitarian supply chain serves as a prerequisite for successful relief operation. Therefore, any member of the humanitarian supply chain might disrupt this synchronization by neglecting one or several of these critical success factors. However, in this study, we try to investigate how faith-based and non-faith-based relief organizations treat these critical success factors. Moreover, we also try to identify any differences between Islamic and Christian relief organizations in identifying and prioritizing these factors. To achieve the objective of this study, we used a two-stage approach; in the first stage, we collected the critical success factors from existing humanitarian literature. Whereas, in the second stage, using an online questionnaire, we collected data on the importance of selected factors from humanitarian relief organizations from around the world in collaboration with World Association of Non-Governmental Organizations (WANGO). Later, responses were analyzed to answer the research questions using non-parametric Binomial and Wilcoxon Rank-Sum tests. Test results indicate that for RQ1, two but all factors are significant for successful relief operation. For RQ2, we found significant differences for some CSF among faith-based and non-faith-based relief organizations. Similarly for RQ3, we found significant differences for some CSF among Islamic and Christian relief organizations.

Potential applications of unmanned ground and aerial vehicles to mitigate challenges of transport and logistics-related critical success factors in the humanitarian supply chain

“…It may be noted that CSFs like donor restrictions, host government policies, limited resources, lack of transport infrastructure, blocked supply lines, custom and clearance issues, limited transport vehicles, workforce shortages, information collection, organization's structure, and culture, and coordination and collaboration are some of the most discussed CSFs in the humanitarian literature. These CSFs are mainly highlighted in last decade by the authors like (Azmat et al 2019a;Dasaklis and Pappis 2018;Yadav and Barve 2018;Bealt et al 2016;Dale and Dulaimi 2016;Ngwenya and Naude 2016;Kabra and Ramesh 2015a;Costa et al 2012;Martinez et al 2011;Balcik et al 2010). However, for this study we will focus mainly on the transport and logistics-related CSFs under discussion in humanitarian literature (Table 2).…”

Analysis of the MORT method applicability for risk management in supply chains

“…There are several approaches of SCRM applied to a variety of sectors of the economy in pursue of bettering the risk identification and decision-making process to reduce the vulnerability of a supply chain. However, it should be observed that most studies focus on the response of private companies, while there is also a need to look at the potential of implementing SCRM techniques in organization with less financial and human resources, such as relief organizations that acts on humanitarian purpose (Azmat et al 2019).…”

Supply chain risks in humanitarian relief operations: a case of Cyclone Idai relief efforts in Zimbabwe

“…Relief supplies must flow from donors through the supply chain to the final consumers at the right time, at the right cost, in the right quantities and to the right place. Responding flexibly to humanitarian needs is conditional on political, social, infrastructural and environmental factors in the location of a disaster (Azmat et al, 2019).…”