I Don’t Think I Click: A Protocol Analysis Study of Use of a Library Online Catalog in the Internet Age

Novotny, Eric

doi:10.5860/crl.65.6.525

Cited by 71 publications

(60 citation statements)

References 10 publications

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“…This confirms the findings of [16] that user satisfaction is considered as a reliable criterion for determining library effectiveness. This is in line with the finding of [17] who stated that no matter what type of resources were used, "convenience remains the single most important factor for information use." The Web environment is familiar to users; therefore, they are comfortable and confident in making the choice to search for information there.…”

Section: Discussionsupporting

confidence: 87%

Factors Affecting Online Public Access Catalogue Provision And Sustainable Use By Undergraduates In Two Selected University Libraries In Ogun And Oyo States, Nigeria.

Ogbole¹,

Atinmo²

2017

IOSRJRME

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The purpose of this study was to determine the factors affecting Online Public Access Catalogue provision (OPAC) and sustainable use in two University libraries in Ogun and also a relationship between undergraduates ICT skills and OPAC use. Based on the findings, there are implications for theory, research and practice. For theory and research, the findings suggest the use of principle of least effort model in the study of OPAC design. In the area of practice, the findings highlight the importance of OPAC use, ways of improving OPAC provision and sustainable use and providing individual -level related training to ICT skills so as to help undergraduates harness the full benefits of OPAC.Keyword: Online Public Access Catalogue (OPAC), Academic libraries, Undergraduates and Nigeria. ---------------------------------------------------------------------------------------------------------------------------------------Date of Submission: 1-07-2017 Date of acceptance: 20-07-2017 --------------------------------------------------------------------------------------------------------------------------------------- I. IntroductionLibraries were traditionally known to provide access to library information materials through card catalogues and book catalogue as the primary information locating tools. Following advancement in ICT and subsequent development of Online Public Access Catalogue (OPAC), the traditional concept of access to library resources which many scholars identified to be prone to numerous challenges has changed. OPAC has brought a changing relationship between libraries and their users in the changing ICT environment. Library OPACs first emerged in the late 1970s and early 1980s and have gone through several cycles of change and development all geared towards improvement. The library OPAC as an automated catalogue system was developed as a tool to locate those information resources that had been acquired and stored by the library itself. In this environment, the user is both the primary searcher of the searcher of the system and the user of the information. [1] posits that the online or digital catalogue is a library catalogue consisting of collection of bibliographic records in machine readable format, maintained on a dedicated computer that provides uninterrupted interactive access via terminals or workstations in direct continuous communication with the central computer. Most online catalogues are searchable by author, title, subject heading, and keywords, and allow users to print, download or export records to an e-mail account.[2] describes an OPAC as "knowledge access system whereby the catalogue is both a finding and access tool". According to him, with user expectations becoming more demanding in terms of access to electronic information, the OPAC reflects an organised collection of databases and web. An OPAC is considered to be the heart of the library operations and the gateway of library services as it facilitates the patrons to the various services of the library and acts as "an instrum...

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Section: Discussionsupporting

confidence: 87%

Factors Affecting Online Public Access Catalogue Provision And Sustainable Use By Undergraduates In Two Selected University Libraries In Ogun And Oyo States, Nigeria.

Ogbole¹,

Atinmo²

2017

IOSRJRME

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“…Especificamente no contexto da metodologia quantitativo-cognitiva com o uso do protocolo verbal, isto é, do "pensar alto", destacam-se os trabalhos de Anderson (1998), Novotny (2004), Miller (2004 e Guha e Saraf (2005), que realizaram estudos de avaliação de catálogos online de bibliotecas universitárias pelas observações dos usuários. Os resultados alcançados nessas pesquisas apontam a necessidade de compatibilidade entre a linguagem do catálogo e a linguagem do usuário; a importância da existência de interatividade entre o sistema de recuperação da informação e o usuário; que as observações dos sujeitos são de suma importância para o desenvolvimento de catálogos interativos, representando suas necessidades reais de pesquisa; a insatisfação dos usuários na realização das buscas com o uso do catálogo online avaliado.…”

Section: Os Catálogos Coletivos Como Sistemas De Recuperação Da Inforunclassified

Avaliação do uso de catálogos coletivos de bibliotecas universitárias pela perspectiva sociocognitiva do usuário

Silva

Boccato

2012

Transinformação

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Avaliou-se o uso de catálogos coletivos de bibliotecas universitárias na interface de recuperação da informação e no contexto sociocognitivo dos usuários. A metodologia constou da elaboração de estudo de diagnóstico organizacional com a aplicação de questionário com os diretores das três bibliotecas da Universidade Federal de São Carlos e da coleta de dados com uso da técnica do protocolo verbal, realizado com oito discentes de graduação dos cursos de química (licenciatura), ciências biológicas (licenciatura) e pedagogia, na recuperação da informação pelos pontos de acesso de autor, título, assunto, entre outros no catálogo coletivo da Universidade Federal de São Carlos. Os resultados revelaram a necessidade de: adoção de padrões na representação descritiva e temática dos recursos informacionais; uma linguagem documentária única; treinamento contínuo no uso do catálogo; melhoria da capacidade de revocação e precisão do sistema; e implementação de ferramentas que facilitem a navegação do usuário e a interconexão entre sistemas. Concluiu-se que as bibliotecas necessitam atuar sistemicamente, priorizando a elaboração de uma política de indexação a partir de uma visão interacionista entre o meio e a percepção dos indivíduos envolvidos na modelagem de um sistema de recuperação da informação integrado sócio-histórico e culturalmente.

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“…Para Novotny (2004), el interés mostrado por los OPAC comenzó a disminuir cuando la preocupación en las bibliotecas, a finales de la década de los 90 del pasado siglo, se focalizó en la inclusión de recursos electrónicos en las colecciones. En este periodo ha irrumpido una nueva generación de usuarios en los campus universitarios que espera que los catálogos en línea funcionen como un motor de búsqueda.…”

Section: Introductionunclassified

Redefiniendo el catálogo. Expectativas de las interfaces de descubrimiento centradas en el usuario

Díez

2012

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Palabras clave: Bibliotecas universitarias; Catá-logos en línea; Interfaces de descubrimiento; Metabuscadores; Sistemas Integrados de Gestión Bibliotecaria. Abstract Redefining the Catalog. Expectations on User-Centered Discovery Interfaces Mª Luisa Alvite DíezThe continuous developments of OPACs still have not succeeded to constitute an optimal search tool for the overall available resources on a twenty-first century academic library. The academic community perceives OPAC as an ineffective tool and far from the web services that they usually employ. The attempts to develop OPACs and incorporation of metasearch products on the websites of academic libraries are reviewed. The paper explores the increasing implementation of discovery interfaces, reviewing studies on these platforms, its functionality and implementation on one side, and usability analysis on the other. The current state of search tools in the Spanish academic libraries is finally examined, deducing of this exploration the clear trend towards the implementation of single search tools.

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I Don’t Think I Click: A Protocol Analysis Study of Use of a Library Online Catalog in the Internet Age

Cited by 71 publications

References 10 publications

Factors Affecting Online Public Access Catalogue Provision And Sustainable Use By Undergraduates In Two Selected University Libraries In Ogun And Oyo States, Nigeria.

Factors Affecting Online Public Access Catalogue Provision And Sustainable Use By Undergraduates In Two Selected University Libraries In Ogun And Oyo States, Nigeria.

Avaliação do uso de catálogos coletivos de bibliotecas universitárias pela perspectiva sociocognitiva do usuário

Redefiniendo el catálogo. Expectativas de las interfaces de descubrimiento centradas en el usuario

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