Hybrid Usability Methodology: Integrating Heuristic Evaluation with Laboratory Testing across the Software Development Lifecycle

Sivaji, Ashok; Abdullah, Mohamed Redzuan; Downe, Alan G.; Ahmad, Wan Fatimah Wan

doi:10.1109/itng.2013.60

Cited by 25 publications

(9 citation statements)

References 19 publications

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“…Additional research should be conducted comparing different methods of usability testing and user acceptance to determine integration into the system development life cycle approach. 34,48 Over time, we should assess if the usability evaluations increase or sustain participant engagement. Our results suggest that a usability phase of testing together with a user-acceptance phase may complement each other and reveal various types and levels of issues but more research is needed on other digital health tools.…”

Section: Resultsmentioning

confidence: 99%

User-centered design principles in the development of clinical research tools

et al. 2020

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Background: Increasing and sustaining the engagement of participants in clinical research studies is a goal for clinical investigators, especially for studies that require long-term or frequent involvement of participants. Technology can be used to reduce barriers to participation by providing multiple options for clinical data entry and form submission. However, electronic systems used in clinical research studies should be user-friendly while also ensuring data quality. Directly involving study participants in evaluating the effectiveness and usability of electronic tools may promote wider adoption, maintain involvement, and increase user satisfaction of the technology. While developers of healthcare applications have incorporated user-centered designs, these methods remain uncommon in the design of clinical study tools such as patient-reported outcome surveys or electronic data capture digital health tools. Methods: Our study evaluated whether the clinical research setting may benefit from implementing user-centered design principles. Study participants were recruited to test the web-based form for the Measurement to Understand the Reclassification of Disease of Cabarrus/Kannapolis (MURDOCK) Study Community Translational Population Health Registry and Biorepository that would enable them to complete their study forms electronically. The study enrollment form collects disease history, conditions, smoking status, medications, and other information. The system was initially evaluated by the data management team through traditional user-acceptance testing methods. During the tool evaluation phase, a decision was made to incorporate a small-scale usability study to directly test the system. Results: Results showed that a majority of participants found the system easy to use. Of the eight required tasks, 75% were completed successfully. Of the 72 heuristics violated, language was the most frequent violation. Conclusion: Our study showed that user-centered usability methods can identify important issues and capture information that can enhance the participant’s experience and may improve the quality of study tools.

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Section: Resultsmentioning

confidence: 99%

User-centered design principles in the development of clinical research tools

et al. 2020

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“…Usability can be defined as the extent to which a product produced can be proved to achieve the intended goals of the user with effectiveness and efficiency (Jokela and Abrahamsson 2004;Holzinger et al 2005). Even though usability evaluation is performed at the early stage of software development, still usability problems are found in the later stage because of the use of traditional usability testing techniques which are not suitable for the growing complexities of the software projects (Sivaji et al 2013). Thus, we propose heuristic usability evaluations to evaluate usability at the early stage of the agile.…”

Section: Automated Prototypingmentioning

confidence: 99%

“…Heuristic evaluations at the early stage of development can be beneficial because improvement can be made as part of the iterative design process (Sohaib and Khan 2011). The usability heuristic evaluation method is the combination of exploratory heuristic evaluation and lab-based usability testing (Sivaji et al 2013).…”

Section: Automated Prototypingmentioning

confidence: 99%

Integrating design thinking into extreme programming

Sohaib

Solanki

Dhaliwa

et al. 2018

J Ambient Intell Human Comput

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The increased demand for information systems drives businesses to rethink their customer needs to a greater extent and undertake innovation to compete in the marketplace. The design thinking (DT) is a human-centered methodology leads to creativity and innovation. The agile applications development such as extreme programming (XP) as a rapid application development approach tends to focus on perfecting functionality requirement and technical implementation. However, it causes significant challenges to building software/applications to meet the needs of end-user. This study integrates design thinking (DT) practices into XP methodology to improve the quality of software product for the end-users and enable businesses to achieve creativity and innovation. The proposed integrated DT@XP framework presents the various DT practices (empathy, define, persona, DT user stories) are adapted into XP exploration phase, prototyping and usability evaluation into XP planning phase. Our work demonstrates the applicability of DT concepts to analyze customer/user involvement in XP projects.

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“…Around 21.95% of the technologies were applied in an industrial context. Sivaji et al (2013), for example, conducted two case studies in two industry software projects with experts in usability. Furthermore, 7.32% of the technologies presented were applied in both Academic and Industrial context, as presented in Vaz et al (2012).…”

Section: Context Of Use (Sq3)mentioning

confidence: 99%

“…Moreover, 13.82% of the technologies are used in a specific life cycle. For example, Sivaji et al (2013) presented a hybrid approach that integrates the Heuristic Evaluation and Usability Testing in a life cycle of specific development. The results for this sub-question indicate that 86.18% of technologies are used regardless of the life cycle adopted by the development team.…”

Section: Specific Life Cycle (Sq5)mentioning

confidence: 99%

Integrating the Usability into the Software Development Process - A Systematic Mapping Study

Silva

Valentim

Conte

2015

Proceedings of the 17th International Conference on Enterprise Information Systems

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With the increasing use of interactive applications, there is a need for a development with better quality and a good interaction that facilitates the use for end users, because such applications are increasingly present in daily life. Therefore, it is necessary to include usability, which is one of the important quality attributes, in the development process for obtaining good acceptance rates and, consequently, improving the quality of these applications. In this paper we present a Systematic Mapping Study (SM) that assists categorizing and summarizing technologies that have been used in order to improve usability. The results from our SM show some technologies that can help improving usability in various applications. Also, it identifies gaps that still need to be researched. We found that most technologies have been proposed for the Testing phase (67.28%) and that Web applications are the most evaluated type of application (52.65%). We also identified that few technologies assist designers improving usability in the early stages of the development process (13.50% Analysis phase and 15.95% Design phase). The results from this SM allow observing the state of the art regarding technologies that can be integrated into the development process, aimed at improving the usability of interactive applications.

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Hybrid Usability Methodology: Integrating Heuristic Evaluation with Laboratory Testing across the Software Development Lifecycle

Cited by 25 publications

References 19 publications

User-centered design principles in the development of clinical research tools

User-centered design principles in the development of clinical research tools

Integrating design thinking into extreme programming

Integrating the Usability into the Software Development Process - A Systematic Mapping Study

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