How to maintain sustainable consumer behaviours: A systematic review and future research agenda

Elhoushy, Sayed; Jang, SooCheong

doi:10.1111/ijcs.12905

Cited by 6 publications

(3 citation statements)

References 173 publications

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“…However, little attention has been paid to consumer behavior in the post-purchase stage. Compared to other research domains such as a green hotel or organic food, there is a paucity of research on consumers' post-purchase behavior of energy-efficient appliances (Elhoushy and Jang, 2023). Issock Issock et al (2020) emphasized the importance of post-purchase behavior as sustainability can only be achieved when consumers sustain their pro-environmental behavior.…”

Section: Introductionmentioning

confidence: 99%

The Impact of Perceived Value on Consumers’ Positive Word-of-mouth Intention Toward Energy-efficient Appliances

Le,

Nguyen

2024

IJEEP

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This study examines the dimensions of consumer perceived value that contribute to customer satisfaction and lead to positive word-of-mouth intention regarding energy-efficient appliances. An online questionnaire was administered to 351 consumers of energy-efficient appliances in Vietnam. Structural equation modeling results reveal that three consumer perceived values (functional value, environmental value, and emotional value) have a positive impact on customer satisfaction, which in turn enhances consumers’ positive word-of-mouth intention. Moreover, this study revealed that the relationship between emotional value and customer satisfaction, as well as the relationship between environmental value and customer satisfaction, differs significantly between individuals with higher education levels and low education levels. The research findings contribute to the existing knowledge on pro-environmental behavior and relationship marketing. They also provide significant insights for policymakers, manufacturers and retailers in the energy-efficient appliances sector to encourage consumers to recommend energy-efficient products.

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Section: Introductionmentioning

confidence: 99%

The Impact of Perceived Value on Consumers’ Positive Word-of-mouth Intention Toward Energy-efficient Appliances

Le,

Nguyen

2024

IJEEP

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“…Responsible consumer behaviours reflect choices that meet a consumer’s needs and consider the needs of others (Belz and Peattie, 2009). Many studies have examined responsible consumer behaviours across contexts (Gandhi and Kaushik, 2016; Elhoushy and Jang, 2023; Han et al , 2015; Kozar and Connell, 2013; Syed and Shanmugam, 2021). Arguably, “The pandemic has given opportunity and time to the consumers to reflect on the basic meaning of consumption and the impact of their consumption not just on themselves but on others and the general society and the environment” (He and Harris, 2020, p. 178).…”

Section: Introductionmentioning

confidence: 99%

Socially responsible consumers and stockpiling during crises: the intersection of personal norms and fear

Elhoushy

Ribeiro

2023

SRJ

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Purpose Urging people to avoid stockpiling was a common declaration made by governments during the COVID-19 pandemic outbreak, yet empty supermarket shelves and supply shortages of basic products were observed worldwide. This study aims to (a) identify the factors that activate consumer personal norms towards socially responsible behaviours, specifically resisting stockpiling, and (b) examine how fear moderates the link between personal norms and consumer engagement in stockpiling during public crises. Design/methodology/approach The study recruited a sample of US consumers who were responsible for household grocery shopping during the COVID-19 pandemic. A total of 593 individuals participated in the study, and the collected data were analysed using structural equation modelling. Findings The results show that awareness of the negative consequences of stockpiling and a sense of personal responsibility for those consequences activate personal norms towards responsible shopping during public crises. However, perceived fear has the opposite effect, encouraging stockpiling. In addition, fear weakens the negative relationship between personal norms and stockpiling. Originality/value This study extends the norm activation model and indicates that personal norms may not always promote responsible behaviours when fear is high. It is unique in that it sheds light on non-mainstream responsible consumption behaviours (e.g. resisting stockpiling), and the interaction between consumption and social responsibility.

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“…There exists a need for more comprehensive evidence to map out the existing intellectual territory fully. While existing review-based studies have explored green consumption behaviour [20,21], they have not explicitly focused on the tourism context. To address this gap, this paper aims to systematically review the literature to gain a deeper understanding of the different facets of green consumption behaviour in the tourism sector and identify areas for future research.…”

Section: Introductionmentioning

confidence: 99%

Unveiling the Untapped Potential of Green Consumption in Tourism

Vilkaite-Vaitone,

Tamuliene

2023

Sustainability

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This paper aims to systematically review the existing literature to better understand multiple, complex facets of green consumption behaviour in the tourism sector and identify areas for future research. This review followed the PRISMA approach and analysed 92 studies published between 2009 and 2023 in high-impact journals. The present systematic review of scholarly studies on green consumption behaviour in tourism contributes to the existing literature, providing up-to-date research findings. Research has shown that studies on green consumption behaviour have predominantly centred on the accommodation industry. The Theory of Planned Behaviour has been widely utilised as a theoretical framework for such research. However, previous findings lack generalisability, and cross-cultural comparisons are insufficient. As a result, it is imperative to conduct additional research to create frameworks and models that can assist marketers in diverse cultural contexts. Additionally, expanding the scope of inquiry into green consumption behaviour within the tourism sector is crucial.

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How to maintain sustainable consumer behaviours: A systematic review and future research agenda

Abstract: His research focuses on sustainability marketing and sustainable consumption. Sayed's research papers are published in high-quality journals. He has research experience as a visiting research

Cited by 6 publications

References 173 publications

The Impact of Perceived Value on Consumers’ Positive Word-of-mouth Intention Toward Energy-efficient Appliances

The Impact of Perceived Value on Consumers’ Positive Word-of-mouth Intention Toward Energy-efficient Appliances

Socially responsible consumers and stockpiling during crises: the intersection of personal norms and fear

Unveiling the Untapped Potential of Green Consumption in Tourism

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