How to Empower the Workforce - Analyzing Internal Crowd Work as a Neo-Socio-Technical System -

Durward, David; Simmert, Benedikt; Peters, Christoph; Blohm, Ivo; Leimeister, Jan Marco

doi:10.24251/hicss.2019.548

Cited by 9 publications

(9 citation statements)

References 36 publications

(64 reference statements)

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“…"interne Crowd Work" (vgl. [17,27]), bis hin zu einer Schwarmorganisation. Gemeinsam ist diesen unterschiedlichen Ansätzen vor allem eines: Sie sind Ausdruck einer Suche nach Alternativen zu bürokratischen Organisationskonzepten.…”

Section: Agilität: Die Neue Leitorientierungunclassified

Empowerment in der agilen Arbeitswelt

Boes

Gül

Kämpf

et al. 2021

Arbeit in Der Digitalisierten Welt

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ZusammenfassungDas konsequente Empowerment der Beschäftigten ist der Schlüssel für den langfristigen Erfolg agiler und humaner Arbeitswelten und muss in der Unternehmenspraxis einen zentralen Stellenwert einnehmen. Das ist das zentrale Ergebnis des Projekts „Empowerment in der digitalen Arbeitswelt“ (EdA). Gelingen kann Empowerment mit einem ganzheitlichen Ansatz und wenn seine Rahmenbedingungen beteiligungsorientiert gestaltet werden. Der im Projekt entwickelte Empowerment-Index umfasst die relevanten Dimensionen von Empowerment in der agilen Arbeitswelt und unterstützt Unternehmen dabei, zentrale Ansatzpunkte für Gestaltungsmaßnahmen zu identifizieren.

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Section: Agilität: Die Neue Leitorientierungunclassified

Empowerment in der agilen Arbeitswelt

Boes

Gül

Kämpf

et al. 2021

Arbeit in Der Digitalisierten Welt

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“…SAP uses internal crowdsourcing to make a social impact and aims to use the ideas of SAP employees to improve the lives of one billion people on the planet by 2020 (Durward et al 2019). In doing so, SAP technologies should be used to promote sustainable ideas of social significance that are economically feasible at the same time.…”

Section: Tasks In Internal Crowdsourcingmentioning

confidence: 99%

An Empirical Analysis of an Internal Crowdsourcing Platform: IT Implications for Improving Employee Participation

Iskender

Polzehl

2020

Contributions to Management Science

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Crowdsourcing has become one of the main resources for working on so-called microtasks that require human intelligence to solve tasks that computers cannot yet solve and to connect to external knowledge and expertise. Instead of using external crowds, several organizations have increasingly been using their employees as a crowd, with the aim of exploiting employee’s potentials, mobilizing unused technical and personal experience and including personal skills for innovation or product enhancement. However, understanding the dynamics of this new way of digital co-working from the technical point of view plays a vital role in the success of internal crowdsourcing, and, to our knowledge, no study has yet empirically investigated the relationship between the technical features and participation in internal crowdsourcing. Therefore, this chapter aims to provide a guideline for organizations and employers from the perspective of the technical design of internal crowdsourcing, specifically regarding issues of data protection privacy and security concerns as well as task type, design, duration and participation time based on the empirical findings of an internal crowdsourcing platform.

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“…First, digitization has transformed organizational workplaces. In their research, Durward, Simmert, Peters, Blohm, and Leimeister [7] focus on a new form of digital work, internal crowd work, and identify structural antecedents that affect psychological empowerment of internal crowd workers. Their paper, titled "How to Empower the Workforce -Analyzing Internal Crowd Work as a Neo-Socio-Technical System", analyzes internal crowd work as neo-socio-technical system out of an employee's perspective, and contributes to the psychological factors influencing employees adapting to this new work form of crowd work.…”

Section: Summary Of Articlesmentioning

confidence: 99%