Hot‐line drug counseling and Rogerian methods

Schmitz, Michael B.; Mickelson, Douglas J.

doi:10.1002/j.2164-4918.1972.tb03889.x

Cited by 6 publications

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“…During the 1970s toll-free numbers were used for crisis intervention to provide drug counseling and information (Baizermen, 1974: DeCell, 1972Garell, 1969;McCord & Packwood, 1973;Rosenbaum & Calhoun, 1977;Schmitz & Mickelson, 1972). Interest developed in the selection and training of volunteers who answered hotlines and in evaluation of the effectiveness of hotline operations (Apsler & Hodas, 1975;Baizermen, 1976;Genthener, 1974;Hurley, 1974;Shultz, 1975;Speer & Schultz, 1975).…”

Section: The Telephone As a Vehicle For Deliveringmentioning

confidence: 99%

Delivering Career Information on a Toll‐Free Hotline

Snipes¹,

McDANIELS²

1982

The Personnel and Guidance Journal

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Section: The Telephone As a Vehicle For Deliveringmentioning

confidence: 99%

Delivering Career Information on a Toll‐Free Hotline

Snipes¹,

McDANIELS²

1982

The Personnel and Guidance Journal

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“…A recent survey of Australian universities indicated that, apart from the University of Melbourne, which has a hotline service similar to that discussed by Schmitz and Mickelson (1972), or-ganised "student-help-student'' services do not exist on Australian campuses. The survey did show, however, that Australian counselling services were sym-exception, every counselor who has collaborated with an adjunct reports feelings of new vitality and interest as a result of the relationship.…”

mentioning

confidence: 99%

Personality and Peer Counsellors: An Australian Study

Dawson

1973

The Personnel and Guidance Journal

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these unexpected gains involved the following varieties of adjunct roles:1. Models. Because of their age, student status, value systems, and perceived success as masters of the "college game," adjuncts tend to be potent and appropriate role models for student-clients.2. Sources o f Reinforcement. For the same reasons that make them effective models, adjuncts are also effective as dispensers of social reinforcement.3 . Diagnosticians. Because of their more intimate involvement in the local culture, adjuncts are often more aware of the appropriateness and effectiveness of clients' behavior than are professional counselors. Determiners of Counseling Goals.Using their skills as diagnosticians, adjuncts can make valuable contributions to the planning of counseling goals. As successful and well-functioning members of the student culture, adjuncts are often more aware of the necessary "survival skills" than are professionals.5 . Stimulants for Professionals. Without

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Microcounseling and sensitivity training with hotline workers

Evans

Uhlemann

Hearn

1978

J. Community Psychol.

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Three successive groups of prospective hotline workers were randomly assigned to three different pretraining conditions. Nine microcounseling participants received training in the use of attending behavior, open invitations to talk, paraphrasing, and reflection of feeling during a weekend workshop. Six sensitivity training participants were exposed to an unstructured weekend experience designed to develop interpersonal skills. Nine participants received no weekend experience. All participants then received six evenings of routine technical training over a six‐week period. Post‐training pseudocalls were audiotaped for all participants. Participant responses were rated for empathy, and assessed on the Therapist Error Checklist, and on three specific counselor response categories. Microcounseling participants emitted more “good” responses and were rated as more empathic than both the sensitivity and control groups. Both sensitivity and microcounseling participants emitted more open invitations to talk than control participants. Microcounceling participants emitted fewer advice‐laden responses than control participants. Implications for future research are discussed.

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Hot‐line drug counseling and Rogerian methods

Cited by 6 publications

References 0 publications

Delivering Career Information on a Toll‐Free Hotline

Delivering Career Information on a Toll‐Free Hotline

Personality and Peer Counsellors: An Australian Study

Microcounseling and sensitivity training with hotline workers

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