2007
DOI: 10.5465/amj.2007.25525821
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High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective

Abstract: Taking a relational perspective on the employment relationship, we examined processes (mediation and moderation) linking high-performance human resource practices and productivity and turnover, two indicators of organizational performance. Multilevel analysis of data from hotels in the People's Republic of China revealed that service-oriented organizational citizenship behavior (OCB) partially mediated the relationships between high-performance human resource practices and both performance indicators. Unemploy… Show more

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Cited by 1,131 publications
(1,190 citation statements)
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References 75 publications
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“…The scale used to measure Green HRM practices is adapted from Sun, Aryee, & Law (2007) and Renwick et al (2013). In particular, we ask the HR respondents to specify the extent to which they implemented green HRM practices related to green hiring, green training and involvement, and green performance management and compensation on a 6-point scale (1= not implemented; 6= fully implemented).…”
Section: Measurement Developmentmentioning
confidence: 99%
“…The scale used to measure Green HRM practices is adapted from Sun, Aryee, & Law (2007) and Renwick et al (2013). In particular, we ask the HR respondents to specify the extent to which they implemented green HRM practices related to green hiring, green training and involvement, and green performance management and compensation on a 6-point scale (1= not implemented; 6= fully implemented).…”
Section: Measurement Developmentmentioning
confidence: 99%
“…It is argued that employees who receive economic or socio-emotional benefits from their organisation feel obligated to respond in kind (Blau, 1964, Eisenberger et al, 1986, Rhoades and Eisenberger, 2002). An organisation's HRM practices may be viewed as signalling intent for long-term investment in employees that obligates them to respond with discretionary role behaviour (Sun, Aryee and Law, 2007, Shaw, Dineen, Fang and Vellella, 2009, Gong, Chang and Cheung, 2010. As Hannah and Iverson (2002, pp.…”
Section: The Impact Of Perceived Hrm Practices On Ocb and Turnover Inmentioning
confidence: 99%
“…Law, Wong, Wang, & Wang, 2000;Wei, Liu, Chen, & Wu, 2010), promoting citizenship behavior (e.g. Hui, Law, & Chen, 1999;Sun, Aryee, & Law, 2007), HRM planning (e.g. Aycan, 2005;Kim & Gao, 2010) and others (e.g.…”
Section: Introductionmentioning
confidence: 99%