“…Perhaps for these reasons, this industry has an elevated rate of bullying incidents in contrast to other industries (Ariza-Montes et al , 2017; Wal et al , 2021). While hospitality studies in varied cultural contexts (Australia: Wal et al , 2021; European Union: Ariza-Montes et al , 2017; North Cyprus: Anasori et al , 2020; the USA: Kitterlin et al , 2016) have revealed incidents, causes and negative outcomes of bullying, there is evident lack of research in Indian hospitality and tourism industry context examining bullying - exit intentions linkage, especially whilst investigating triggering conditions in the process. Cultural differences shape individual behavior and influence work outcomes (Ahmad and Kaleem, 2020; Hofstede, 2001).…”