Going beyond the traditional destination competitiveness – reflections on a smart destination in the current research

Cimbaljević, Marija; Stankov, Uglješa; Pavluković, Vanja

doi:10.1080/13683500.2018.1529149

Cited by 81 publications

(56 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…It is important mainly because the information sources consulted are the tourist's first contact with the shopping destination and can facilitate and contribute positively to purchase intention. Furthermore, understanding intention to use information sources is important in fulfilling tourists' information needs, for developing effective communication strategies in a context where being a STD is clearly a major competitive advantage ( Buhalis & Amaranggana, 2013 ; Cimbaljević et al, 2019 ), and a possible solution for the growth of the tourism sector after the COVID-19 crisis.…”

Section: Discussionmentioning

confidence: 99%

“…The ideal STD should provide a smart experience, which has been defined as a tourism experience mediated by technologies and ameliorated through personalisation, context-awareness and real-time monitoring ( Buhalis & Amaranggana, 2015 ). The innovation and competitiveness of STDs are based on tourism apps ( Buhalis & Amaranggana, 2013 ; Cimbaljević, Stankov, & Pavluković, 2019 ) which increase tourists' freedom and independence in the development of tourism activities ( Jeong & Shin, 2019 ). Information sources are critical elements in the tourists' overall experience as they can motivate and stimulate the travel experience at the smart destination ( Jeong & Shin, 2019 ; Um & Chung, 2019 ).…”

Section: Theoretical Foundationsmentioning

confidence: 99%

See 1 more Smart Citation

Towards the smart tourism destination: Key factors in information source use on the tourist shopping journey

Milon

Ayensa

Pascual

et al. 2020

Tourism Management Perspectives

View full text Add to dashboard Cite

This paper aims to contribute to the knowledge on how the Smart Tourism Destination (STD) might enhance the Tourist Shopping Journey (TSJ) through offering information sources that meet visitors' needs and preferences. The CAN (Cognitive-Affective-Normative) model was employed to explore the antecedents of using information sources for purchases made in destinations. The importance of the cognitive variables performance and effort expectancy in the purchasing process are highlighted: tourists are pragmatic when consulting information sources in destinations. This study contributes to the knowledge of the role of information sources in TSJ behaviour, and can help managers in the development of STD strategies and services. It also opens new research lines by considering the TSJ as a hitherto unexamined holistic process.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Theoretical Foundationsmentioning

confidence: 99%

Towards the smart tourism destination: Key factors in information source use on the tourist shopping journey

Milon

Ayensa

Pascual

et al. 2020

Tourism Management Perspectives

View full text Add to dashboard Cite

show abstract

“…Based on these two definitions, though not an exhaustive list of the existing definitions, it is critical to note that attracting visitors to a destination is an important focus point of competitiveness. This view is reflected in earlier studies on destination competitiveness in which it was argued that competitiveness in a tourism context should result in increased tourism expenditure, arrivals, provision of memorable experiences, and profits (Cimbaljević, Stankov & Pavluković 2019;Tsai, Song & Wong 2009). Research concerning the evaluation of destination competitiveness has focused much on advanced and mature tourism destinations including Australia (Abreu-Novais, Ruhanen & Arcodia 2018), Austria and Switzerland (Mazurek 2014), Canada (Dodds & Holmes 2020), the Caribbean (Bolaky 2011), European destinations (Vinyals-Mirabent 2019), Spain and Turkey (Andreas-Caldito, Sanchez-Rivero & Pulido-Fernandez 2013).…”

Section: Introductionmentioning

confidence: 94%

Tourism destination competitiveness: A view from suppliers operating in a country with political challenges

Woyo

Slabbert

2021

South African Journal of Economic and management Sciences

View full text Add to dashboard Cite

Aim: Given the importance of destination competitiveness, in the era of rising global competition, this study examined the factors that make Zimbabwe a competitive tourist destination, regardless of its political challenges. Setting:The study used data collected from hospitality and tourism managers for establishments in Victoria Falls, Great Zimbabwe, the Eastern Highlands and Harare. These are considered the major tourist destinations in Zimbabwe.Methods: Data were collected using a quantitative design from 301 tourism and hospitality managers. Results:The suppliers rated natural attractiveness, cultural attractiveness and human resources as critical dimensions contributing to the competitiveness of Zimbabwe. Significant to this study was the finding that perceptions differ depending on the type of establishment. Conclusion:As competition between destinations in Africa is growing, understanding the dimensions influencing destination competitiveness is invaluable, because it enables destination managers to focus on unique critical dimensions to sustain a competitive advantage.

show abstract

“…A large number of studies have delved into how travelers revert to technologies such as smartphones, social networks, Big Data, IoT, and websites to improve travel satisfaction (Cimbaljević et al, 2019; Huang et al, 2017). A significant challenge facing the tourism sector is how to use these data to detect tourist preferences (Figueredo et al, 2017; Gajdošík, 2019).…”

Section: Citation Mappingmentioning

confidence: 99%

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

Bastidas-Manzano

Sánchez‐Fernández²,

Casado‐Aranda

2020

Journal of Hospitality & Tourism Research

View full text Add to dashboard Cite

Despite the emergence of the notion of smart tourism destinations in tourism research, few studies have delved deeply into the topic, and the little research focusing on the subject has not offered an overview of its evolution, current scope, and potential domains of interest. This study aims to fill this gap in literature by applying a bibliometric approach. The current research offers a comprehensive review of 258 investigations published between 2013 and 2019 in outlets indexed by the ISI Web of Science database and other relevant publications on information technology related to hospitality and tourism. The findings indicate the domains of tourism, journals, and themes that merit consideration in smart tourism destination future research and serve both professionals and academics as a guide for future lines to explore.

show abstract

Going beyond the traditional destination competitiveness – reflections on a smart destination in the current research

Cited by 81 publications

References 17 publications

Towards the smart tourism destination: Key factors in information source use on the tourist shopping journey

Towards the smart tourism destination: Key factors in information source use on the tourist shopping journey

Tourism destination competitiveness: A view from suppliers operating in a country with political challenges

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

Contact Info

Product

Resources

About