“…For example, in a recent study, Margolin (1992) found a range of factors shaped social workers' use of records in child abuse investigations, including pressures on their time and relying on stereotypical conceptions to reduce the ambiguity of a case. Similar descriptions of how workers manipulate records, either to facilitate their cause or the client's interest, are found in studies of health care workers (Macintyre 1978, Rees 1981, parole officers (McCleary 1975), police officers (Meehan 1986, Seidman & Couzens 1974, welfare case workers (Zimmerman 1969), juvenile court officers (Needleman 1981), and insurance adjusters (Ross 1970).…”