Record keeping practices: Consequences of accounting demands in a public clinic

Olson, Lynn

doi:10.1007/bf02393195

Cited by 4 publications

(2 citation statements)

References 20 publications

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“…3, 10-11, 22), the Russell Sage Foundation sponsored a comprehensive study of the 1 Locating potentially relevant autobiographies of the poor was much assisted by Burnett (1984) and Burnett et al (1984Burnett et al ( , 1987Burnett et al ( , 1989. 2 The advance of such techniques is particularly evident in the modern public hospital where the construction and maintenance of patient files has become a principal product of clinical work (Olson, 1995). 6 significance of the personal record, file and dossier in 1960s America.…”

Section: Processing Recording and Identitymentioning

confidence: 99%

Accounting, paper shadows and the stigmatised poor

Walker

2008

Accounting, Organizations and Society

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The social implications of accounting are explored through an historical study of spoiled identities in state welfare systems. The processing, recording, classification and communication inherent in the accounting practices deployed in such systems have the potential to (re)construct identities, inform perceptions of self and impact on the social relationships of the welfare claimant. The paper examines these potentialities through an investigation of the accounting regime attending the system of poor relief in Victorian England and Wales. Informed primarily by the work of Goffman it is suggested that accounting processes comprised degradation ceremonies which compounded the stigmatisation of the recipient of relief, accounting classifications served to inscribe existing and create additional spoiled identities of the pauper, and individualized forms of accounting disclosure compromised the management of stigma by the poor.

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Section: Processing Recording and Identitymentioning

confidence: 99%

Accounting, paper shadows and the stigmatised poor

Walker

2008

Accounting, Organizations and Society

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“…It repositions the researcher. Instead of studying patients' 'care-seeking behaviour', for example, the researcher does a conceptual about-face and, taking the standpoint of patients, studies the health policies and routine practices of health care delivery that shape the health services people receive (Olsen, 1995, G. Smith, 1995. Institutional ethnography has also been used to study hospital restructuring (Mykhalovskiy, 2001;Rankin, 2003), human service administration and professional discourses, viewed from the perspective of front-line workers (Diamond, 1992;de Montigny, 1995;Townsend, 1998).…”

mentioning

confidence: 99%