Gender-Based Analysis of Zones of Tolerance for Transit Service Quality Considering Intelligent Transportation Systems

Arabikhan, Farzad; Postorino, Maria Nadia; Dupont-Kieffer, Ariane; Gegov, Alexander

doi:10.3141/2541-09

Cited by 13 publications

(5 citation statements)

References 17 publications

(39 reference statements)

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“…This paper is primarily concerned with fairness in relation to women, although the concepts and principles can apply to all people. Arabikhan et al [12] argue that providing access to a fair public transport system suited to the needs of women is of particularly importance for those women who they claim have "less access to cars" (p. 80) and are therefore limited in their opportunities for travel. Low access to cars is currently prevalent across many northern European countries [28,37], for many groups (including increasingly the young [15], and suggests that the inclusion of a gendered perspective on future public transport infrastructure and planning is required to provide fair treatment and equality of outcomes for women accessing public transport.…”

Section: Fairness For Whom?mentioning

confidence: 99%

“…Personal safety has been identified as one of the most importance factors in women's travel decisions, including their perceptions of safety and security whilst accessing, waiting for and travelling using public transport [48]. This may relate to the quality of transport stations, including information provision and waiting times, with, particularly young women feeling less safe than men when waiting at train stations [12]. Chowdhury [49] found that "perceived safety at stations was the only significant variable for female riders" (p. 855), highlighting that fear of crime was a prominent factor in women deciding on whether to use public transport and at what times to do so.…”

Section: Fairness In Transport Used By the Women 41 Public Transportmentioning

confidence: 99%

“…Due to specific mobility needs for some groups of women, there is a need for gender-responsive transport design and infrastructure [7]. In aggregate, men and women often differed in their transport behaviour with regard to both the modes of transport chosen and the times of travel [8][9][10][11][12]. Women, especially those with childcare responsibilities, tend to travel less for work than men [13] and make multiple, shorter and more complex journeys compared to men, who take longer and more single journeys at different times of the day [9,11]; although increasingly younger women have travel behaviour more similar to men [14,15].…”

Section: Introductionmentioning

confidence: 99%

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The Concept of Fairness in Relation to Women Transport Users

Hail

McQuaid

2021

Sustainability

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This paper discusses the concept of ‘fairness’ in transport, specifically regarding women using public transport, future autonomous vehicle taxis or bicycle sharing. Women generally have varying and complex mobility patterns compared to men and suffer disproportionate fairness issues when using transport. Different concepts of fairness are explored, including: equality of opportunity, equity and justice (including procedural, social and distributional justice). While each of these concepts has different implications for women using transport, it is also recognized that fairness principles should apply to all people (regardless of sex, gender or other characteristics). Analysis of the different forms of mobility, as represented by public transport, autonomous vehicles and bicycle sharing, illustrate a variety of specific fairness issues. Factors such as safety and security, cost, physical design of infrastructure and vehicles, and characteristics such as low-income or childcare responsibilities arise in each case. The three cases also indicate a range of both horizonal fairness factors (similar people being treated similarly) and vertical fairness factors (such as more disadvantaged people receiving greater support). Further research is required into setting frameworks for a more comprehensive inclusion of, and balance between, different concepts of fairness and their interactions in both transport policy and practice.

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Section: Fairness For Whom?mentioning

confidence: 99%

Section: Fairness In Transport Used By the Women 41 Public Transportmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The Concept of Fairness in Relation to Women Transport Users

Hail

McQuaid

2021

Sustainability

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“…For instance, Mandhani et al (2021) noted that while evaluating service quality elements, females prioritise "waiting conditions" and "punctuality" whereas males choose "service frequency" and "vehicle cleanliness." In a similar vein, Arabikhan et al (2016) discovered that females have higher expectations and lower perceptions of bus service than males do. Despite strong signs to the contrary, gender imbalance has not been adequately addressed in literature on service quality.…”

Section: Introductionmentioning

confidence: 91%

“…Rider perceptions of bus service have been the subject of several studies, including Arabikhan et al (2016) and Echaniz et al (2018). These studies have shown that changing rider perceptions can significantly enhance service quality, increase transit use, and lessen urban problems.…”

Section: Research Backgroundmentioning

confidence: 99%

An Assessment of Gender Disparity That Exists in the Transit Service Provision: A Case Study of MRT Feeder Bus Service in Klang Valley, Malaysia

Olabayonle

Mohamad

Bachok

et al. 2023

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People are transported from one location to another in cities of Malaysia using a variety of urban mass transit systems. However, in urban area like Klang Valley, where infrastructure development is accelerating, each gender has distinct difficulties and has a different experience utilising public transportation systems. To ensure gender equality for those using public transportation, particularly bus transit, this study tends to reveal the gender differences in perception of MRT feeder bus service quality along the major routes of Klang Valley of Malaysia. MRT feeder buses are seen to have the promise of reducing the increasing congestion in our cities if they are managed effectively and sustainably. As a result, by examining the gender disparities in perceptions of the quality of the MRT feeder transport services, this research broadens the investigation of the MRT feeder bus services. For this study, a quantitative method was used, and convenience sampling was used. The questionnaire was distributed at the chosen MRT Feeder Bus stations along the main routes in the Klang Valley, Malaysia. Results from the survey supported the effectiveness and efficiency of service delivery, demonstrating that both genders found punctuality, waiting times, journey times, and the frequency of MRT feeder buses to be above 80% satisfactory. However, the study found that, there is gender disparity in the connection between gender and the cleanliness of bus stops, the distance from the starting point to the bus stop, and the fear of criminality at MRT feeder bus stations (all stops assessment). According to the results of the factor analysis, six variables can affect passenger satisfaction, including bus reliability, comfort, condition, driver attitude and appearance, access and egress issues, and bus stop evaluation. As a result, it suggests that a high number of women will experience greater fear while travelling on public transportation if inadequate planning and management of the overall public transportation infrastructure design is not remedied. It recommends a complete improvement of safety measures for women and girls as well as an increase in the service frequency of the MRT feeder buses to keep current customers and draw in more new ones.

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