“…Social media and web 2.0 has been noticed to bring several benefits for the field of knowledge management, for instance enhancing networking and the use of weak ties [86], [74], [54], [43], [81], facilitating the mobilization of tacit knowledge [75], [86], [14], [9], [61], [74], knowledge acquisition [75], [86], [74], [54], organizing knowledge and information [74], information and knowledge sharing [54], and knowledge maturing [84], [8], [76], [85].…”