Purpose This study aims to review previously published issues of The Learning Organization (TLO) to assess what progress has been made since the journal started in terms of what is known about learning organizations. The author also aims to identify important gaps in what is still to be discovered about organizations that learn, partly to single out promising areas to be investigated. Design/methodology/approach The author reviews all the previously published articles in the first 20 volumes printed and reviews each issue in each volume. The author classifies the methodology undertaken by each published article as being one of the following: a conceptual study, a case study or the analysis of other data. Keywords are assessed to get insights into the shifts in research themes pursued over the years. Findings There has been a substantial increase in the number of published papers over time. The number and percentage of articles that are conceptual in nature has declined somewhat over the years. The number and percentage of articles that involve case studies has increased over the years. The number and percentage of articles that involve analyzing data has increased significantly over the years. There has been a significant shift in research focus away from topics such as management and organizational development to topics such as knowledge management and social networks. Three major areas of gaps in our knowledge of learning organizations are identified: what it means to be a learning organization, how effective are learning organizations and what contextual factors influence learning organizations. Research limitations/implications Although other journals occasionally publish research on learning organizations, attention in this paper is solely focused upon TLO. Practical implications Addressing some of the research questions identified should provide insights that will assist practicing managers. Originality/value Although not a meta analysis of this journal’s research, the author presents a “thematic analysis” of research published in this journal, and the results and insights should prove interesting and useful to scholars in the field seeking rich areas to study.

Purpose -The purpose of this paper is to present a general framework describing how new generations of agile innovation processes can benefit from using KM 2.0 technologies. Design/methodology/approach -An extensive literature review coupled with expert interviews and combined with the authors' experiences and models were used to develop the framework. Findings -A framework including the past and recent concepts and trends in terms of innovation management was developed. It is centered on the new critical roles that customers and the crowd can play in the innovation process. Knowledge management, Web 2.0 and Enterprise 2.0 technologies are important enablers of this framework. Originality/value -The paper presents the framework of a KM environment that can enable agile innovation management processes. Very few frameworks have been developed to support the full innovation process.

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