Fighting Zoom Fatigue: Keeping the Zoombies at Bay

Toney, Scott; Light, Jenn; Urbaczewski, Andrew

doi:10.17705/1cais.04806

Cited by 37 publications

(21 citation statements)

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“…The following 7 articles were identified in Step 1 and Step 2 : Chawla ( 2021 ), Cranford ( 2020 ), Hall ( 2020 ), Nadler ( 2020 ), Petriglieri ( 2020 ), Toney et al ( 2021 ), and Wiederhold ( 2020 ). Thus, the number of unique articles at this stage was 44 [17 (Step 1 ) + 34 (Step 2 ) – 7 (Step 1 ∩ Step 2 )].…”

Section: What Is Zoom Fatigue?mentioning

confidence: 99%

“…Despite the fact that videoconferencing has been available to the general public for about two decades (Skype, for example, was launched in 2003), adoption rates of tools increased dramatically starting in spring 2020 (Gartner, 2020 ). Systems such as Zoom have been implemented to maintain communication in various areas, including business, education, health care, science, various private domains, and even in legislation and judiciary (e.g., Fouda, 2020 ; Puddister & Small, 2020 ; Toney et al, 2021 ). As a result of the availability of videoconferencing, people and organizations have been able to maintain communication, thereby helping economies and societies to continue functioning.…”

Section: Introductionmentioning

confidence: 99%

“…With the enormous increase of videoconferencing adoption rates in Spring 2020, newspaper and magazine reports emerged that used the term Zoom fatigue (e.g., Fosslien & Duffy, 2020 ; Morris, 2020 ; Sklar, 2020 ). Also, scientists in various disciplines including psychology (Wiederhold, 2020 ), Information Systems (IS) (Toney et al, 2021 ), human–computer interaction (Bailenson, 2021 ), psychophysiology (Peper et al, 2021 ), and health science (Brown Epstein, 2020 ) began to describe this new phenomenon. Recent survey evidence substantiates the significance of the problem (e.g., Asgari et al, 2021 ; Fauville et al, 2021b ; Rump & Brandt, 2020a , 2020b ).…”

Section: Introductionmentioning

confidence: 99%

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On the stress potential of videoconferencing: definition and root causes of Zoom fatigue

Riedl

2021

Electron Markets

100

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As a consequence of lockdowns due to the coronavirus disease (COVID-19) and the resulting restricted social mobility, several billion people worldwide have recently had to replace physical face-to-face communication with computer-mediated interaction. Notably, the adoption rates of videoconferencing increased significantly in 2020, predominantly because videoconferencing resembles face-to-face interaction. Tools such as Zoom, Microsoft Teams, and Cisco Webex are used by hundreds of millions of people today. Videoconferencing may bring benefits (e.g., saving of travel costs, preservation of environment). However, prolonged and inappropriate use of videoconferencing may also have an enormous stress potential. A new phenomenon and term emerged, Zoom fatigue, a synonym for videoconference fatigue. This paper develops a definition for Zoom fatigue and presents a conceptual framework that explores the major root causes of videoconferencing fatigue and stress. The development of the framework draws upon media naturalness theory and its underlying theorizing is based on research published across various scientific fields, including the disciplines of both behavioral science and neuroscience. Based on this theoretical foundation, hypotheses are outlined. Moreover, implications for research and practice are discussed.

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Section: What Is Zoom Fatigue?mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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On the stress potential of videoconferencing: definition and root causes of Zoom fatigue

Riedl

2021

Electron Markets

100

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“…Moreover, some studies have shown that the cognitive load of processing events in 3D virtual worlds is lower than processing events in 2D displays (Dan & Reiner, 2017). In this sense, virtual worlds can probably be used to counter the high cognitive load generated during video conferencing (e.g., Muller et al, 2021) and, thus, possibly to avoid phenomenons like 'zoom fatigue' (Fauville et al, 2021;Toney, Light, & Urbaczewski, 2021).…”

Section: Dynamic Personasmentioning

confidence: 99%

Technologies for Supporting Creativity in Design: A View of Physical and Virtual Environments with Regard to Cognitive and Social Processes

Toumi

Girandola

Bonnardel³

2021

Creativity. Theories – Research - Applications

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Creative activities are becoming more and more necessary in professional areas, such as in design, towards the development of new products that should be adapted to current (or future) users and usages. In a competitive context, it is crucial, especially for companies, to face the challenge of coming up with innovative products. However, creative activities are particularly difficult to perform, and they are associated with important risks. In this context, we report on major findings based on the analysis of designers’ cognitive processes involved in creativity, which has led to the development of computational systems used in physical environments. We also present studies related to technologies that are used in virtual spaces in order to support creativity. This last kind of technology seems to be more and more promising in the actual societal context, which requires remote working, all the more so during the current health crisis. More specifically, we discuss how virtual environments, particularly those from multiplayer games, not only redesign the way individuals work but can also contribute to enhancing creativity. Finally, we suggest perspectives towards the development of innovative new tools that aim to enhance creative performance in individual and collective situations.

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“…Thus, it is common for participants to perform other things during a meeting. Toney et al (2021) used the term Zoom fatigue, which is related to meeting fatigue, to describe the state of individuals who spend much time in front of a computer screen. Morris (2020) used the zoom fatigue phenomena to depict the scenario that happened at the start of the COVID-19 epidemic among educators in one of the world's major newspapers.…”

Section: H1: Meeting Fatigue Negatively Affects Productivity H2: Multitasking Positively Affects Productivitymentioning

confidence: 99%

Exploration of Multi Meeting, Multitasking and Meeting Fatigue to Productivity

Maharani

Marlika

Triyanti

et al. 2021

EMBM

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This study aimed to see the effect of multi-meeting, multitasking, and meeting fatigue on productivity. The context of this study is during the Covid-19 pandemic, where phenomena related to multi-meeting, multitasking, and meeting fatigue were entirely natural. The literature used is related to multi-meeting, multitasking, and meeting fatigue, as well as productivity. We elaborate on several pieces of literature before the pandemic, and this study emerges from the results of studies during the pandemic. This research method refers to a quantitative approach, which wants to see the relationship between variables; SMART PLS a test tool. The researcher conducts a reliability test by looking at CR and AVE, a validity test by looking at discriminant validity, and finally, conducting a path analysis by looking at the results of P-Values. This study indicates that meeting fatigue does not negatively affect productivity; multitasking has a positive effect on productivity, meeting fatigue can affect productivity when there are multi meetings as moderators, and multitasking affects productivity when there are multi meetings as moderators.

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Fighting Zoom Fatigue: Keeping the Zoombies at Bay

Cited by 37 publications

References 0 publications

On the stress potential of videoconferencing: definition and root causes of Zoom fatigue

On the stress potential of videoconferencing: definition and root causes of Zoom fatigue

Technologies for Supporting Creativity in Design: A View of Physical and Virtual Environments with Regard to Cognitive and Social Processes

Exploration of Multi Meeting, Multitasking and Meeting Fatigue to Productivity

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