Faktor Tampilan dan Penyesuaian Aplikasi pada Kualitas Layanan dalam Menganalisis Loyalitas Pengguna Transportasi Daring

Christian, Michael

doi:10.30813/jiems.v13i2.2279

Cited by 3 publications

(3 citation statements)

References 8 publications

(11 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Furthermore, after deleting items that do not meet the requirements, all items show 0.7 (KB2 = 0.732; KB3 = 0.949; RA1 = 0.860; RA2 = 0.904; KT1 = 0.853; KT2 = 0.862; KT3 = 0.932; KT4 = 0.906). With this result, all items in this study can be declared valid (Christian, 2020).…”

Section: Reliability and Validity Testmentioning

confidence: 80%

“…Table 4 and Figure 1 show the results of the hypothesis in this study with using tstatistic and P-values (Christian, 2020;Christian, 2019a). The results of the t-statistic, especially in Figure 1, the results of the t-statistic on the path of Feeling safety towards team performance showed 2.264 (> 1.96) with a P-value of 0.020 (<0.05).…”

Section: Hypothesis Testingmentioning

confidence: 92%

See 1 more Smart Citation

Measuring Feeling Safety as a Moderating Effect of Worker Skills on Team Performance During the Covid-19 Pandemic

Wibowo

Yuniarto

2021

JBAM

View full text Add to dashboard Cite

<p><em>The unclear end of the current Covid-19 pandemic signals concern not only for workers but also for organizations. This condition makes company income non-existent so that inevitably the company makes efficiency, one of which is reducing workers. One of the methods for carrying out this action for the company can be determined by the aspect of the work skills of the workers so that they can still make the maximum contribution to the company. On the one hand, workers feel a signal of insecurity in working for the future. In a broader context, this feeling safety also refers to the availability of safety aspect equipment provided by the organization for workers. This study aims to measure the role of feeling safety as a moderator of worker skills on worker performance. This research is a quantitative study using the Partial Least Square - Structural Equation Modeling (PLS-SEM) model. By using SMART PLS 3.0 and 99 respondents who are workers from various fields of work and types of companies in Indonesia, this study explains that feeling safety at work can not be a moderating effect between skills and work performance. In addition, this study succeeded in explaining that feeling safety actually affects work performance in the company. The next result explains that work skills affects the work performance of workers. In order to survive in the midst of difficult conditions, the work skills of workers is an important key and to be able to improve organizational performance, a series of forms of training for workers need to be held by the organization. On the other hand, to increase awareness of safety aspects in work, routine delivery of information on safety aspects needs to be carried out continuously.</em></p>

show abstract

Section: Reliability and Validity Testmentioning

confidence: 80%

Section: Hypothesis Testingmentioning

confidence: 92%

Measuring Feeling Safety as a Moderating Effect of Worker Skills on Team Performance During the Covid-19 Pandemic

Wibowo

Yuniarto

2021

JBAM

View full text Add to dashboard Cite

show abstract

“…Pengembang aplikasi ITTS MART perlu menjadikan komposisi konten dalam aplikasi sebagai fokus utama perbaikan karena kepuasan terhadap komposisi konten dapat memengaruhi pola berbelanja pengguna aplikasi belanja daring [5]. Selain itu komposisi konten yang menarik pelanggan terbukti berpengaruh secara positif dan signifikan dengan intensi membeli pada aplikasi belanja daring [20], [21]. Sistem navigasi menjadi salah satu karakteristik aplikasi belanja daring yang kritikal dan menjadi komponen yang wajib ada dalam aplikasi [22], [23].…”

Section: Tabel 6 Hasil Wilcoxon Sign Rank Test Variabel Penelitianunclassified

Usability Testing on ITTS MART Prototype

Zunaidi¹,

Purbantari²,

Syafani³

et al. 2023

SISTEMASI

View full text Add to dashboard Cite

Teknologi informasi saat ini terus berkembang dengan sangat pesat hingga dapat memberikan kemudahan ke penggunanya, salah satunya kemudahan mengakses internet, seperti melalui telepon seluler. Peningkatan pesat pengguna internet, terutama melalui ponsel, disebabkan oleh ramainya aplikasi media sosial sebagai aplikasi pertemanan maya. Selain sebagai aplikasi pertemanan maya, manfaat lain dari media sosial adalah sebagai media promosi, salah satunya adalah promosi aplikasi berbelanja daring, sehingga jumlah transaksi belanja daring di Indonesia juga meningkat. Kegiatan hidroponik dan aquaponik di Institut Teknologi Telkom Surabaya juga berkembang dan mulai memasuki tahap panen produk, sehingga diperlukan adanya platform untuk menjual produk-produk tersebut. Dipilih platform belanja daring, utamanya aplikasi ponsel, untuk menjual produk-produk ITTelkom Surabaya tersebut agar konsumen dapat berbelanja kapanpun dan dimanapun. Aplikasi belanja daring yang dikembangkan oleh ITTelkom Surabaya Bernama ITTS MART. Saat ini, ITTS MART masih dalam tahap pengembangan prototype dan perlu adanya pengujian usabilitas menggunakan Konsep WebQual pada aplikasi ITTS MART tersebut. Dari hasil penelitian, dapat disimpulkan bahwa enam variabel penelitian, yaitu Trust, Informational Fit-To-Task, Web Appearance, Entertainment, Government Policy dan Transaction Capability, menunjukkan nilai perbedaan yang signifikan antara harapan dan pengalaman nyata atau ketidukpuasan saat menggunakana aplikasi ITTS MART. Hanya satu variabel yang menunjukkan nilai perbedaan tidak signifikan, yaitu Response Time, sehingga dapat disimpulkan bahwa responden puas dengan waktu mengakses laman pada aplikasi ITTS MART.

show abstract