Factors influencing the adoption of sustainability into university facilities management practices: a case study of universities in South Australia

Hasim, Mohamad Sufian; Jalil, Mohd Khairul Anuar; Safiee, Lilis Shereena; Khalid, Ellemy Iskandar; Jie, Kwong Qi

doi:10.1504/ijesd.2020.108162

Cited by 3 publications

(3 citation statements)

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“…As described by Goopio (2020), FM involves multiple disciplines to ensure the functionality of built environment by integrating people, place and process (as shown in Figure 2). Hence, sustainable practices in FM are not only crucial for the management of new assets but also essential for managing existing assets (Hasim et al, 2020). Failure in meeting sustainability in FM will have performance impact on the environmental performance, social performance and economic performance.…”

Section: Implementing Green Practices For Sustainable Hotel Operationsmentioning

confidence: 99%

“…Therefore, the performance effectiveness, as the major concern in the hotel's operations, can impact the environmental performance, economic performance and social performance. As supported by Hasim et al (2020), sustainable practices in an organization will benefit the owners towards sustainable economic, environmental, socio-cultural as well as legal policy. In terms of economic performance, hotels that adopt green practices can have large impact on their business profitability and organizational management.…”

Section: Customer Trustmentioning

confidence: 99%

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A review of green practices and initiatives from stakeholder’s perspectives towards sustainable hotel operations and performance impact

Khalil

Abdullah²,

Haron³

et al. 2022

JFM

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Purpose The survival of hotel business in maintaining market competitiveness depends on the constant improvement of the quality of hotel facilities and services. The key to sustain hotel business is lean on the adaptability of the hotel management team towards current lifestyle trends and its surrounding context in fulfilling customer satisfaction. Because of hotel operating service complexity, the hotel contributes a higher impact on environmental degradation in performing their daily activities. Therefore, hoteliers need to determine sustainable strategies to minimize environmental impact and at the same time be able to provide satisfaction to their customers. However, green initiatives require a proactive action by the organizational management engaging both employees and guests in the environmental management process. Thus, this paper aims to review the concept of green practices, the implementation of green practices from the stakeholders’ perspectives (manager, employee and customers) in the hotel industry, the performance impact from the green practices on the sustainability pillars and to further develop a conceptual green practice to sustainable hotel operations and performance impact. Design/methodology/approach This paper identified relevant empirical research that published in the recent 10 years from January 2012 to December 2021. The articles are searched through reputable databases such as Emerald, Elsevier and Taylor and Francis. The obtained data were screened preliminarily from 108 research papers. The post-screening process has finalized a total of 57 articles as the findings for this paper, where the themes were delineated to the attributes that need to implemented by the stakeholder in hotels industry, that is, manager’s perspectives, employee’s perspectives and customer’s perspectives. Findings The findings of this paper revealed that there are 27 attributes of green practices and initiatives for sustainable hotel operations from the manager perspectives (10 attributes – Green Marketing Strategy, Green Managerial Attitude, Eco-Innovation Investment, Marketing and Sustainability, Environmental Management Strategy, Green Supply Chain, Green Managerial Awareness, Green Procurement, Green Human Resources and Green Technology), employee perspectives (5 attributes – Employee Green Awareness, Employee Green Training and Educating, Employee Environmental Behaviour, Employee Green Performance and Employee Green Reward) and customer’s perspectives (12 attributes – Customer Perception, Customer Loyalty, Customer Awareness, Customer Behaviour, Customer Trust, Green Supply Chain, Green Value, Green Marketing Strategy, Customer Perceived Value, Service Quality, Brand Image and Hotel Design). All of the attributes are aligned to the performance effectiveness as the major concern in the hotel’s operations and impacted towards the sustainability pillars, environmental performance, economic performance and social performance. Sustainable practice in organization benefits the owners towards sustainable economic, environmental, socio-cultural and legal policy. Originality/value This review paper provides key elements of current green practices and sustainable initiatives for the hotel’s operations, as proactive measures. The novelty of the findings is to be able to convey valuable inputs to the relevant stakeholders (hotel’s owner, consultants, designers, maintenance officers, hoteliers, staffs, customers and end-users) in perceiving the elements of green practices into the preliminary planning of the hotel’s design. The review also helps to identify practices and measures to the performance impact to the hotel’s operations.

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Section: Implementing Green Practices For Sustainable Hotel Operationsmentioning

confidence: 99%

Section: Customer Trustmentioning

confidence: 99%

A review of green practices and initiatives from stakeholder’s perspectives towards sustainable hotel operations and performance impact

Khalil

Abdullah²,

Haron³

et al. 2022

JFM

View full text Add to dashboard Cite

show abstract

“…Therefore, in Australia, the following factors can improve sustainable practices: performance of stakeholders (students, faculty, and staff), economic benefit (cost reduction), the commitment by senior management and collaboration with other parties (local government, state government, or private companies) [107].…”

Section: Sustainability In Universities Around the Worldmentioning

confidence: 99%

Sustainable University: From the Worldwide Conception to the Brazilian Amazonia

Lopes

Vieira

2021

Sustainability

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Higher Education as a transforming instrument in societies raises the need for universities and Higher Education Institutions (HEIs) as a whole to be leaders in the current paradigm of the time. The objectives of this study are to verify and analyze the movement and actions around the world that drove and started the conceptual model of Sustainable University (SU), as well as these ideas that started in Brazil and their implications for the reality of the Brazilian Amazon Region. A timeline has been sketched and provides additional theoretical insights into universities’ involvement in events before and after the sustainable development process. The methodological procedures were based on a wide literature review in scientific databases that gather journals with satisfactory impact factors; with the refinement of the searches, 87 scientific articles supported the analysis of this study. The results show that universities have played a prominent role on the world stage since 1950, in the post-war period. In the 1970s, HEIs sought to engage in the design of the new paradigm, and in the 1980s it is enunciated as Sustainable Development and conceptualized by the Sustainability approach. Universities, which had been active in discussions and events related to sustainability from the late 1980s onwards, began to organize themselves more effectively and promote sustainable initiatives to become examples of sustainability. Currently, many HEIs from countries in Europe and North America stand out in the initiatives. In Brazil, according to a global classifier, some HEIs seek to align themselves towards the SU model. Until 2019, no university in the Brazilian Amazon region had integrated the ranking, but in 2020, two appear in the list. It appears that information on the sustainability of universities inserted in the context of the Brazilian Amazon is still incipient.

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Water conservation potential within higher education institutions: lessons from a Brazilian university

Soares

Silva

Nunes

et al. 2021

Urban Water Journal

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Factors influencing the adoption of sustainability into university facilities management practices: a case study of universities in South Australia

Cited by 3 publications

References 0 publications

A review of green practices and initiatives from stakeholder’s perspectives towards sustainable hotel operations and performance impact

A review of green practices and initiatives from stakeholder’s perspectives towards sustainable hotel operations and performance impact

Sustainable University: From the Worldwide Conception to the Brazilian Amazonia

Water conservation potential within higher education institutions: lessons from a Brazilian university

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