“…There are studies that try to enhance ecommerce with various strategies such as to give compensation in automated models, (Shojaiemehr & Rafsanjani, 2018). In the same context, there are studies such as transaction security verification (Yu, Ding, Liu, Wang, & Crossley, 2018); logistics analysis and supply chain management (Yu, Wang, Zhong, & Huang, 2017), (Pei & Yan, 2019); study of activities to balance supply and demand (Gölgecia, Karakasb, & Tatogluc, 2018); price prediction (Tseng, Lin, Zhou, Kurniajaya, & Li, 2018); sales prediction (Yuan, Xu, Li, & Lau, 2018); purchasing prediction (Dong & Jiang, 2019); analysis of purchase intention (Dachyar & Banjarnahor, 2017), (Ramiŕez-Correa, Grandón, & Arenas-Gaitań, 2019), (Li, Feng, & Zhai, 2019); customer loss prediction (Berger & Kompan, 2019); analysis of elements to attract and retain customers (Choshin & Ghaffari, 2017), (Deng & Gao, 2018), (Jannach, Ludewig, & Lerche, 2017), (Wu, Zhang, Tian, & Wu, 2019), (Chen, 2019); trust analysis (Kim & Peterson, 2017), (Sánchez-Alzate & Montoya Restrepo, 2017), (Masseya, Wanga, & Kyngdon, 2019); etc. This work takes the e-commerce strategy as a marketing strategy because the arguments showed are more general This paper is organized as follow: In the next section, fundamental consideration theoretical is presented about satisfaction grade and some related concepts are also included.…”