Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam

Hai, Do Huu; Tuân, Nhâm Phong; Tuấn, Phạm Văn

doi:10.5539/ass.v11n18p364

Cited by 2 publications

(1 citation statement)

References 5 publications

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“…The involvement of business and civil society (Hutter and O’Mahony, 2004) in building national and local capacity for disaster risk management (DRM) (Brinkerhoff, 1999) is critical if governments in developing countries are to improve the transparency, quality and effectiveness of their policies (OECD, 2003; Vian et al , 2017). Considerable problems related to coordination and cooperation among stakeholders (Head and Alford, 2015) for efforts towards capacity building for DRM, legislative processes related to risks, disasters, and uncertainties, cannot simply be tackled by shared diplomacy, protection of national unity, and bureaucratic politics while, to date, these have been the modus operandi in Cameroon (Webler and Renn, 1995; Hai, 2010). Stakeholders within the state who are responsible for co-ordination and implementation of DRM capacity building programs (Shaw and Oikawa, 2014; UN/DRR, 2004; UN/DRR, 2018) tend to become weak and ineffective (Khan and Gray, 2006) because of high levels of intractable uncertainties engrained within public policy and administrative sectors in Cameroon (Bratton, 1994; Van Asselt and Renn, 2011; Van Kersbergen and Van Waarden, 2004).…”

Section: Introductionmentioning

confidence: 99%

Building national and local capacity for disaster risk management in Cameroon

Ashu

Niekerk

2019

DPM

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Purpose A new framework to support the national and local capacity building plan for disaster risk management (DRM) in Cameroon is presented. For the past 30 years, after the general re-organisation of the civil protection department, capacity building programmes for DRM has been solely carried out for and by the Ministry of Territorial Administration and the Department of Civil Protection. The exclusion of businesses, civil society and community participation, among others, has been the main obstacle to capacity building programmes undertaken for DRM. The paper aims to discuss these issues. Design/methodology/approach Based on interviews conducted among 200 informants by means of a process of participatory monitoring and evaluation as well as a duo capacity building workshop for DRM held in August 2017 in Yaoundé, this paper evaluated existing capacity building programmes for DRM in Cameroon. Findings Findings show that the greater portion of government representatives within the public administration lack capacity to address DRM initiatives at the local and national levels of governance. While recommending DRM programmes as a necessity for integration within civil administrative curriculum, this paper proposes six elements to address capacity building gaps for DRM in Cameroon. Originality/value The results demonstrate critical gaps in capacity building aimed at DRM, especially where single ministry or department monopolises DRM. The findings provide the government with a useful tool to review its national strategy for a disaster reduction policy and the drawing up of a national intervention plan.

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Section: Introductionmentioning

confidence: 99%

Building national and local capacity for disaster risk management in Cameroon

Ashu

Niekerk

2019

DPM

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BANKACILIK REKLAMLARININ NİTEL VİDEO ANALİZİ İLE İNCELENMESİ: NVivo 10 ÖRNEĞİ

Işik

Karagöz

2019

Elektronik Sosyal Bilimler Dergisi

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ÖzBankacılık sektörü günümüzde hızlı bir gelişim içerisindedir. Tüketicilerin artan istekleri ve bilgi teknolojilerindeki hızlı gelişim bankacılık sektöründe rekabeti giderek artırmıştır. Bu nedenle bankalar hedef tüketicilerin hizmet satın alma davranışlarını, profillerini ve ba nka tercih nedenlerini incelemeyi tercih ederler. Çünkü tüketicilerin tercih nedenlerini doğru tespit eden bankalar, bu sonuçlara göre doğru pazarlama stratejilerini de oluşturmuş olacaklardır. Özellikle televizyonlarda yayınlanan reklamlar, bankaların pazarlama stratejilerinde önemli bir yere sahiptir. Nitel araştırma yöntemi kullanılan bu çalışmada, nitel veri olarak 9 bankaya ait televizyonlarda yayınlanan 36 reklam filmi kullanılmıştır ve bu reklam filmleri tüketicilerin banka tercihini etkileyecek faktörler açısından Nvivo 10 paket programı ile incelenmiştir. Nitel analizler sonucunda 83 kod, bu kodları içeren 6 tema ve bunlara ait frekans tabloları elde edilmiştir. AbstractToday, the banking sector is in a fast developing sector in Turkey. The growing desire of consumers and the rapid development in information technology have led to increasing competition in the banking sector. For this reason, Banks prefer must examine the target consumers' service buying behaviour, profiles and re asons for bank choice. Because the banks that correctly determine the reasons of consumers' preference, they will have formed the right marketing strategies according to these results. Advertisements, especially on television, have an significant place in the marketing strategies of banks. 36 commercial films broadcasted on 9 banks' telev isio n channels were used as qualitative data. And these commercial films were analyzed with the NVivo 10 package program in terms of the factors that will affect consumers' bank choice. As a result of the qualitative analysis, 8 3 codes which will form the item pool of the draft scale and 6 themes containing these codes and their frequency tables have been obtained.

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Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam

Cited by 2 publications

References 5 publications

Building national and local capacity for disaster risk management in Cameroon

Building national and local capacity for disaster risk management in Cameroon

BANKACILIK REKLAMLARININ NİTEL VİDEO ANALİZİ İLE İNCELENMESİ: NVivo 10 ÖRNEĞİ

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