Exploring the usage and impact of “transformational” mobile financial services: the case of M-PESA in Kenya

Morawczynski, Olga

doi:10.1080/17531050903273768

Cited by 187 publications

(205 citation statements)

References 17 publications

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“…8 However, user households reported annual expenditure levels which were 67 per cent higher than non-user households and asset holdings that were 21 per cent higher. Jack et al 6 See Suri (2009 andMas andMorawczynski (2009) for background and descriptions for how M-PESA operates. 7 See M-PESA tariffs available at: http://www.safaricom.co.ke/fileadmin/template/main/downloads/Mpesa_forms/14th%20Tariff%20Poste r%20new.pdf.…”

Section: Inclusive Financial Markets: the Policy Contextmentioning

confidence: 99%

“…Ethnographic research into the use of M-PESA by Morawczynski (2009) has produced some rather interesting findings regarding impact which suggest that M-PESA is facilitating livelihoods through reduced vulnerability to shocks via consumption smoothing. This was particularly evident in the period of post-election violence in early 2008, when it became one of the only means through which people could access funds and the extent of usage increased two or three fold according to some agents.…”

Section: Inclusive Financial Markets: the Policy Contextmentioning

confidence: 99%

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Inclusive Financial Markets: Is Transformation Under Way in Kenya?

Johnson

Arnold

2012

Development Policy Review

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Standard-Nutzungsbedingungen:Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden.Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen.Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte.

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Section: Inclusive Financial Markets: the Policy Contextmentioning

confidence: 99%

Section: Inclusive Financial Markets: the Policy Contextmentioning

confidence: 99%

Inclusive Financial Markets: Is Transformation Under Way in Kenya?

Johnson

Arnold

2012

Development Policy Review

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“…Significant progress has been made in explaining mobile money in Kenya to deepen and promote financial inclusion (mobile money for the unbanked) in several studies (Hughes and Lonie, 2007;Morawczynski and Pickens, 2009;Donovan, 2012;Nduati, 2012;Buku and Meredith, 2013). Numerous studies also explore mobile money, mobile payments and mobile money transfer services (Suri and Jack, 2010;Wamuyu and Maharaj, 2011;Lachaal and Zang, 2012) while Ngugi et al (2010) explores the role of early adopters in adoption of mobile money banking in Kenya.…”

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confidence: 99%

The Role of Contextual Factors in the Uptake and Continuance of Mobile Money Usage in Kenya

Wamuyu

2014

E J Info Sys Dev Countries

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The use of mobile money, mobile payments and other related mobile financial transactions in Africa vary from one country to another. This can be attributed to the level of technology maturity, a country's level of social-economic development and the financial transactions ecosystem. The study investigates usage patterns and adoption of mobile money in day-today person-to-person money transfers using mobile telephone, mobile payments and integration of mobile money in financial services in Kenya. The study explores the underlying contextual social and economic factors influencing successful use of mobile money in Kenya by probing the pre-usage (before mobile money) transfer of funds and the innovation attributes of mobile money that could have positively influenced this rapid uptake and continuance intentions. The study employs a survey questionnaire and two focus groups to collect data from mobile money users. The study result indicates that pre-usage methods of money transfers significantly influenced initial uptake of mobile money in Kenya while its technical attributes have sustained a positive influence on continuance intentions. Implications for research and practice are discussed.

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“…Murphy et al (2014, p. 265) assert that narratives of financial inclusion and promises of economic development through ICTs 'often overlook the interdependencies and power relations that mediate the potential for African societies to empower themselves within the GIE [global information economy], contingent relations that may exclude some economic actors whilst including, connecting and sometimes exploiting others'. Conceptually, the discussion surrounding mobile money in Africa has thus evolved along the lines of the 'development versus exploitation' debate outlined for frugal innovation earlier (Morawczynski, 2009). Mobile money provides a unique entry point to assess these theoretical claims in a more empirical manner.…”

Section: An Illustrative Example: Mobile Money and Financial Inclusionmentioning

confidence: 99%

Frugal Innovation and Development: Aides or Adversaries?

Knorringa¹,

et al. 2016

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Frugal innovations aim to bring products, services and systems within the reach of billions of poor and emerging middle-class consumers. Through significantly cutting costs while safeguarding user value, frugal innovations open opportunities for new business models and may well disrupt innovation processes in entire economies. The debate on the developmental implications of frugal innovation is ideologically polarized. Whereas advocates suggest a business view of 'win-win' in which companies can earn profits while simultaneously alleviating poverty, critics argue that frugal innovation will merely exacerbate capitalist exploitation and inequality. In this contribution we argue that an empirical approach is needed to assess where and when frugal innovation is more likely to enhance inclusive development.Les innovations frugales portent des produits, des services, et des systèmes à la portée de billions de consommateurs pauvres et de l'aspirante classe moyenne. Les innovations frugales baissent les couts et préservent la valeur pour les consommateurs, et créent des nouveaux modèles économiques qui ont le potentiel de perturber les processus d'innovation dans plusieurs économies. Le débat sur les implications développementales de l'innovation frugale est idéologiquement polarisé. Les défenseurs des innovations frugales suggèrent un scenario d'affaires bénéfique pour toutes les parties, ou les entreprises peuvent réaliser des profits simultanément soulageant la pauvreté. Les critiques des innovations frugales soutiennent qu'elles vont simplement augmenter l'exploitation capitale et l'inégalité. Dans cet article, on soutien qu'un approche empirique est nécessaire pour établir où et quand une innovation frugale est plus susceptible de soutenir le développement inclusif.

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Exploring the usage and impact of “transformational” mobile financial services: the case of M-PESA in Kenya

Cited by 187 publications

References 17 publications

Inclusive Financial Markets: Is Transformation Under Way in Kenya?

Inclusive Financial Markets: Is Transformation Under Way in Kenya?

The Role of Contextual Factors in the Uptake and Continuance of Mobile Money Usage in Kenya

Frugal Innovation and Development: Aides or Adversaries?

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