Abstract:Purpose
The purpose of this paper is to examine the mediating role of entrepreneurial intention (EI) in relation to the influence of the five dimensions of entrepreneurial self-efficacy (ESE) on nascent behaviour.
Design/methodology/approach
The study relies on a quantitative approach where primary data were collected from 294 final year undergraduate students at a public university in Zambia. The data were examined by using correlation, logistic regression and mediation analyses.
Findings
The findings ind… Show more
“…This response rate is impressive and confirms Saunders and Lewis' (2012) argument that the face-to-face approach is usually associated with high response rate. The response rate is also comparable to previous student research studies (e.g., Mwiya et al, 2018). The sample profile is given in table 1 below.…”
Section: Methodology 31 Sample and Data Collectionsupporting
confidence: 78%
“…The majority of the respondents were aged between 21 and 25. The average age of between 21 and 25 in the sample is typical of university students in Zambia (Mwiya, et al, 2018). 46% of the respondents were from the School of Business while School of Natural Resources had the least respondents (4%).…”
Section: Methodology 31 Sample and Data Collectionmentioning
confidence: 99%
“…The instrument also included questions that sought demographic information such as age, gender, the program the student is enrolled in, and the name of the bank that the student participant mostly used. In fact, age and gender were used as control variables in line with previous studies (e.g., Mwiya et al, 2018). Age was log transformed while gender was measured as a dichotomous variable coded such that 1 was for female and 2 male.…”
The role of corporate social responsibility (CSR) on firm performance is well documented in the literature. Although the majority of the evidence available points to a positive association between CSR and determinants of company performance such as monetary performance, personnel commitment and corporate identity, findings still remain rather inconclusive as negative or no correlation results are also reported. In addition, little is known about how CSR is perceived from a bank customer’s point of view and studies examining its effect on customer satisfaction and loyalty in developing economies are scanty. Drawing insights from the stakeholder and signaling theories, this study examines the effect of CSR on customer satisfaction and customer loyalty. The study also examines the mediating role of trust on these relationships. Data from 348 bank customers in Zambia indicate that CSR positively affects satisfaction and loyalty. It was also established that trust has a significant mediating effect on the relationships. With the increase in complexity and dynamism of today’s business environment banks are advised to be more socially responsible as one way of building trust and customer satisfaction and loyalty.
“…This response rate is impressive and confirms Saunders and Lewis' (2012) argument that the face-to-face approach is usually associated with high response rate. The response rate is also comparable to previous student research studies (e.g., Mwiya et al, 2018). The sample profile is given in table 1 below.…”
Section: Methodology 31 Sample and Data Collectionsupporting
confidence: 78%
“…The majority of the respondents were aged between 21 and 25. The average age of between 21 and 25 in the sample is typical of university students in Zambia (Mwiya, et al, 2018). 46% of the respondents were from the School of Business while School of Natural Resources had the least respondents (4%).…”
Section: Methodology 31 Sample and Data Collectionmentioning
confidence: 99%
“…The instrument also included questions that sought demographic information such as age, gender, the program the student is enrolled in, and the name of the bank that the student participant mostly used. In fact, age and gender were used as control variables in line with previous studies (e.g., Mwiya et al, 2018). Age was log transformed while gender was measured as a dichotomous variable coded such that 1 was for female and 2 male.…”
The role of corporate social responsibility (CSR) on firm performance is well documented in the literature. Although the majority of the evidence available points to a positive association between CSR and determinants of company performance such as monetary performance, personnel commitment and corporate identity, findings still remain rather inconclusive as negative or no correlation results are also reported. In addition, little is known about how CSR is perceived from a bank customer’s point of view and studies examining its effect on customer satisfaction and loyalty in developing economies are scanty. Drawing insights from the stakeholder and signaling theories, this study examines the effect of CSR on customer satisfaction and customer loyalty. The study also examines the mediating role of trust on these relationships. Data from 348 bank customers in Zambia indicate that CSR positively affects satisfaction and loyalty. It was also established that trust has a significant mediating effect on the relationships. With the increase in complexity and dynamism of today’s business environment banks are advised to be more socially responsible as one way of building trust and customer satisfaction and loyalty.
“…[25] Finally, intention can predict individual behavior, so understanding the factors forming EI will provide insight into the process of business creation (Galanakis, and Giourka, 2017). [26] Thus, an intention-based model offers a lot of entrepreneurial research because entrepreneurial activity is planned behavior and the intended understanding can help detect potential actions.…”
“…Similarly, Tsai et al (2016) found that individual attitudes towards entrepreneurship influenced the relationship between ESE and EI. ESE is positively and significantly related to EI (Bruce, et al, (2018). [72] Therefore, the hypothesis proposed is: H 5 : Entrepreneurial self-efficacy (ESE) influences entrepreneurial intentions (EI)…”
This study aims to analyze the effect of Entrepreneurship Education (EE), Perceived Desirability (PD), and Entrepreneurial Self-Efficacy (ESE) on Entrepreneurial Intentions (EI) in the context of graduates of Jambi University-Indonesia. The study adopted inferential design with cross-sectional data. The sample was alumni of 11 faculties of Jambi university, totaling 505 (47.72% men, 51.68% women). The result is EE positively and significantly affects PD, ESE and EI. PD and ESE positively and significantly affect EI. The limitation of the study is it focuses only on the antecedents of EI by ignoring entrepreneurial behavior, which is how respondents start new businesses. Besides, this study used cross-sectional data, so the link of causality was carefully interpreted. Longitudinal datasets use is needed for future analysis. The study practical implication is this study provides a conceptual framework for thorough evaluation for EE organizers to establish learning outcomes, study materials, learning methods, learning environments, and networking with business communities in providing students authentic experiences in how to start businesses. The originality value of this study is it uses a combination of two models-Shapero's Model of "Entrepreneurial Event" (1982) and Ajzen's Model of "Theory of Planned Behavior" (1991)-to explain EI.
To investigate whether customers purchasing goods and services from social enterprises would become social entrepreneurs, 980 survey participants were recruited, and two promising models were tested. In the first study, social entrepreneurial intention (SEI) was investigated by examining the mediating effects of purchase intention and willingness to pay a premium on the relationship between outcome expectation and SEI. The results revealed that the effect of outcome expectation on SEI is mediated through willingness to pay a premium; moreover, purchase intention has no significant effect on SEI. In the second study, we confirmed that the dominant effect on SEI resulted from willingness to pay a premium, followed by outcome expectation. Furthermore, the results revealed that purchase intention enhances the effect of outcome expectation on SEI among customers with high purchase intention, thus demonstrating the moderating role of purchase intention. Business partners could be cultivated through the beneficial outcome expectations and favourable purchasing behaviour exhibited by the customers of social enterprises.
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