Excursions into the Un-Remembered Past: What People Want from Visits to Historical Sites

Cameron, Catherine M.; Gatewood, John B.

doi:10.2307/3379582

Cited by 59 publications

(50 citation statements)

References 6 publications

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“…Prentice et al (1998) focussed on heritage parks, while Chhetri et al (2004) researched the visitor experience in the natural landscape. Cameron and Gatewood (1998) aimed to identify and understand the reasons that people visit different types of historical sites and museums. Vitterso et al (2004) sought to distinguish between experiences of different Norwegian tourist attractions.…”

Section: Stream 4: Seeking To Explore and Understand The Nature Of Spmentioning

confidence: 99%

Understanding and meeting the challenges of consumer/tourist experience research

Ritchie

Hudson

2009

Journal of Tourism Research

279

159

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This paper seeks to provide a framework that will help us identify and better understand the major challenges we face in consumer/tourist experience research. These challenges have both theoretical and managerial dimensions. Based on an extensive and comprehensive review of the current literature in the fi eld, we have categorised extant knowledge into six main streams of theoretical thinking and empirical research. These streams were identifi ed as the fundamentals of the experience, experience-seeking behaviours, methodologies used in experience research, the nature of specifi c tourism experiences, managerial issues in the design and delivery of experiences, and the evolutionary trail of experience thinking. I t has been nearly a decade since Pine and Gilmore (1999) published their popularising treatise on 'The Experience Economy', and over a decade since the appearance of one of the earliest scholarly journal research articles on the tourism experience: 'The Service Experience in Tourism' (Otto and Ritchie, 1996). This paper sought to provide some initial insights into the critical dimensions of 'the experience' in tourism -and served to launch us on our quest to better understand what many have argued is the central challenge facing tourism planners, namely, the design of effective touristic experiences.In preparing this review, we fi rst undertook to thoroughly examine material on 'the experience' so as to provide an overview of existing research. We then proceeded to sort the documentation into six broad categories or 'streams', each of which appeared to refl ect a stream of thinking and related research. The streams identifi ed were as follows:Stream 1 -the 'fundamental stream' involves conceptual work and/or research that sought to defi ne and understand 'the essence' of 'the tourism experience'. This includes a sub-stream in which researchers use specifi c theoretical frameworks as their point of departure;Stream 2 -a stream of thinking/research that sought to understand the tourist's experience-seeking behaviour; Int. J. Tourism Res. 11, 111-126 (2009) to manage the delivery of a basic/satisfactory/quality/extraordinary/memorable experience; INTERNATIONAL JOURNAL OF TOURISM RESEARCH

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Section: Stream 4: Seeking To Explore and Understand The Nature Of Spmentioning

confidence: 99%

Understanding and meeting the challenges of consumer/tourist experience research

Ritchie

Hudson

2009

Journal of Tourism Research

279

159

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“…These studies primarily focus on the interpretation provided and reflect the view of operators that they are catering for heritage enthusiasts (Cameron and Gatewood 2000;De Lyser 1999;Edwards and Llurdes 1996;Frost 2005;Pretes 2002; W anhill2000). This view, that large numbers of tourists are primarily motivated by their enthusiasm for heritage, is also found in a wide range of government reports in Australia.…”

Section: Understanding the Heritage Tourism Marketmentioning

confidence: 99%

Niche Strategies for Small Regional Cities: A Case Study of The Bendigo Chinese Heritage Precinct Plan

Wheeler¹,

Reeves²,

Laing³

et al. 2009

Tourism Recreation Research

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Much of the focus of destination planning research to date has been on major cities, often with populations of one million or more. There is however a growing emphasis on planning for the sustainable development of cities outside the larger metropolitan hubs, with a view to attracting tourists and building liveable communities. The challenge for these regional places is to reinvent themselves and create new destination images, while maintaining a high quality of life for residents. The case study of Bendigo (an inland regional city in central Victoria, Australia, with a population of nearly 100,000) illustrates some of the issues that these destinations need to grapple with in connection with tourism planning. The discovery of a Chinese kiln dating back to the gold rushes of the 19th century became a catalyst for the local government council to develop a marketing and interpretation plan for a Chinese Heritage Precinct, encompassing various heritage assets with a Chinese association. This case study examines both the process and outcomes of this strategic plan. The article highlights the need for planning processes that emphasize the importance of engaging with a diverse group of stakeholders, including government, community organizations and private interests, to gain their input into and support of the process. It also explores the benefits of using an external research team to assist the destination with gaining a deeper understanding of its tourism potential, including key markets and prioritization of limited resources for tourism development.

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“…These stories are significant in enriching the visitors' experience of historical memories and culture. They have been demonstrated to be engaging and entertaining as well as educational, whether they are live reenactments or self-guided audio tours (Cameron and Gateword, 2000).…”

Section: Narrative Environmentsmentioning

confidence: 99%

�Breaking the glass : preserving social history in virtual environments

Kuksa

Tuck

2011

IJART

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New media technologies play an important role in the evolution of our society. Traditional museums and heritage sites have evolved from the 'cabinets of curiosity' that focused mainly on the authority of the voice organising content, to the places that offer interactivity as a means to experience historical and cultural events of the past. They attempt to break down the division between visitors and historical artefacts, employing modern technologies that allow the audience to perceive a range of perspectives of the historical event. In this paper, we discuss virtual reconstruction and interactive storytelling techniques as a research methodology and educational and presentation practices for cultural heritage sites. We present the Narrating the Past project as a case study, in order to illustrate recent changes in the preservation of social history and guided tourist trails that aim to make the visitor's experience more than just an architectural walk through.Keywords: interactive storytelling; virtual reconstructions; heritage sites; social history; accessibility; digital preservation.Reference to this paper should be made as follows: Kuksa, I. and Tuck, D. (2011) ''Breaking the glass': preserving social history in virtual environments', Int. J. Arts and Technology, Vol. 4, No. 4, Biographical notes: Iryna Kuksa is a scholar interested in practice-based research. The focus of her academic work lies in the dialogue among design, education and new media technologies. She explores the role of multimedia within the field of theatre studies, art and cultural heritage research and investigates how novel methodologies, including 3D reconstruction of historical artefacts, can be applied to pedagogical practices. She is interested in designing and developing new visual research and learning strategies, in order to enhance learners' experiences through the medium of ICTs, and in researching user experiences in virtual learning environments, such as Second Life virtual community.Deborah Tuck has a filmmaking background and worked on broadcast productions as a Director and Director of Photography. Currently, she is Preserving social history in virtual environments393 developing audiovisual displays using 360 filming techniques for use in portable display domes. Her current research area involves interactive narrative environments, which explores the potential for virtual technologies as a storytelling medium. In her research, she investigates new possibilities for narrative and new ways of using this form for public display. Areas involved include audiovisual theory, game strategies, visualisation technologies and interface design.

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Excursions into the Un-Remembered Past: What People Want from Visits to Historical Sites

Cited by 59 publications

References 6 publications

Understanding and meeting the challenges of consumer/tourist experience research

Understanding and meeting the challenges of consumer/tourist experience research

Niche Strategies for Small Regional Cities: A Case Study of The Bendigo Chinese Heritage Precinct Plan

�Breaking the glass : preserving social history in virtual environments

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