“…She characterised information encountering on social media by identifying six elements of user, motivation, context, information behaviour, information, and information need. More recently, McCay-Peet, Toms, and Kelloway [4] also surveyed 289 professionals, academics, and graduate students to understand whether digital environments have the potential to facilitate information encountering. They found that social media sites support information encountering more than traditional tools such as databases, search engines, or intranets by connecting people to other people with interesting ideas and information.…”