1994
DOI: 10.1111/j.2044-8325.1994.tb00547.x
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Event management and work team effectiveness in Japan, Britain and USA

Abstract: Rated effectiveness of work teams in four closely similar electronics assembly plants is compared with which of five sources of guidance were used in managing both routine and non‐routine events. No support was found for uniform ‘culture‐free’ effects. However, eight significant interaction effects were detected, indicating that country or organization‐specific factors were more important than uniformities. In Japan, relatively frequent reference to supervisors was associated with work quality, while relativel… Show more

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Cited by 47 publications
(30 citation statements)
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“…Further studies of event management show differences in how Japanese, British, and American electronic assembly work teams handle events (Peterson et al 1990). Work teams judged most effective by their supervisors show, in Japan, more reliance on peers; in the United States, more reference to superiors; and, in Great Britain, greater self-reliance (Smith et al 1994b). Tse et al (1988) found Chinese managers more inclined than Hong Kong Chinese or Canadians to refer to their superiors.…”
Section: Decision-makingmentioning
confidence: 99%
“…Further studies of event management show differences in how Japanese, British, and American electronic assembly work teams handle events (Peterson et al 1990). Work teams judged most effective by their supervisors show, in Japan, more reliance on peers; in the United States, more reference to superiors; and, in Great Britain, greater self-reliance (Smith et al 1994b). Tse et al (1988) found Chinese managers more inclined than Hong Kong Chinese or Canadians to refer to their superiors.…”
Section: Decision-makingmentioning
confidence: 99%
“…But, critically, cross-cultural research has shown that power and warmth may be weighted differently in different cultures (Ayman, 1993;Burns, 1978;Den Hartog, House, Hanges, & RuizQuintanilla, 1999;Dickson, Den Hartog, & Mitchelson, 2003;Hofstede, 1980;Jung & Avolio, 1998;Schwartz, 1992). Specifically, studies of leadership preferences in the United States have indicated that traits relating to power may be valued more than are traits relating to warmth (e.g., Funk, 1996Funk, , 1997Jung & Avolio, 1998;Misumi & Peterson, 1985;Tiedens, 2001; see also Smith, Peterson, & Misumi, 1994), whereas studies of leadership preferences in Japan have indicated that traits relating to warmth may be valued more than are traits relating to power (e.g., Jung & Avolio, 1999;Jung, Bass, & Sosik, 1995;Misumi & Peterson, 1985;Smith, Misumi, Tayeb, Peterson, & Bond 1989;Yamaguchi, 1994). We therefore hypothesized that regardless of consensus in judgments, naïve inferences of traits relating to power would be predictive of electoral success in the United States, whereas naïve inferences of traits relating to warmth would be predictive of electoral success in Japan.…”
Section: Culture and Inferencementioning
confidence: 99%
“…Variations were found across countries and across event type. The specific sources used also predicted evaluated performance in different countries (Peterson, Radford, Savage, & Hama, 1994;Smith, Peterson, & Misumi, 1994). However, these studies sampled too few countries to discern which cultural values are associated with reliance on what sources.…”
Section: Event Managementmentioning
confidence: 99%