Evaluation of Usability Dimensions of Smartphone Applications

Abstract

This study analyses different techniques used for evaluation of various usability dimensions of software applications (apps) being used on the smartphones. The scope of this study is to evaluate various aspects of the usability techniques employed in the domain of smartphone apps. Usability assessment methodologies are evaluated for different types of applications running on different operating systems like Android, Blackberry and iOS, etc. Usability evaluation techniques and methodologies with respect to usability heuristics like field experiments, laboratory experiments models and usability standards are discussed in detail. The issues for evaluation of usability of smartphone apps are identified by considering limitations and areas of improvement outlined in the contemporary literature. A conceptual framework for usability evaluation of smartphone apps is also designed which would be validated through experimentation in the thesis work. This study is particularly useful to comprehend usability issues and their likely remedies to produce high quality smartphone apps.

Evaluation of Mobile Applications Usability of Logistics in Life Startups

“…Effectiveness measures the accuracy and completeness with which users achieve specific goals within a particular context [35]. Effectiveness is a measure of how accurately a user achieves their desired goal [37] and can be computed as a percentage by dividing the number of successfully completed tasks by the total number of tasks undertaken [36].…”

Expert’s Usability Evaluation of the Pelvic Floor Muscle Training mHealth App for Pregnant Women

“…Usability evaluation or inspection is the generic name for a set of cost-effective ways of evaluating user interfaces to find usability problems [15]. Usability is defined when an app can be well understood, easily operated and has its unique attraction to the users in order to accomplish certain tasks in specific environments [16,17]. Hence, usability is also mentioned as being feasible and acceptable to be effective in changing mHealth lifestyle [18].…”

Interface design features and evaluation of batik 4.0 mobile application

“…Several methods were used in the research, including agile development using scrum model integration with UX design process [23] [27]. The expert (heuristics) was used as a reference for making the UI designs improvement [28] [30], and UX was evaluated using the user experience questionnaire (UEQ) [31] [33]. The UEQ, a quantitative tool, can be used to measure the experience that users feel.…”