Evaluating Enterprise Content Management Tools in a Real Context

Abstract

Managing documentation in a suitable way has become a critical issue for any organization. Organizations depend on the information they store and they are required to have appropriate mechanisms to support the functional needs of information storage, management and retrieval. Currently, there are several tools in the market, both free software and proprietary license, normally named Enterprise Content Management (ECM) tools, which offer relevant solutions in this context. This paper presents a comparative study among several of the most commonly used ECM tools. It starts with a systematic review of the literature to analyze possible solutions and then it defines a characterization schema instantiated in a particular case, the Regional Government of Andalusia.

Business process improvement methods in healthcare: a comparative study

“…This study has been carried out using a methodology that combines a deep literature review with an adapted comparison framework; the proposed framework is adapted from four related frameworks. This methodology has been used successfully in other contexts (Escalona et al , 2015); the researchers designed the framework for a comparison purpose, which is called “Framework for Comparing Business Process Improvement Methods (FOCBPIM)” and the framework is presented in Table V. This is adapted from papers that have provided a comparison of general scientific methods.…”

A survey on business processes management suites

“…This survey is oriented to each phase of the process lifecycle and it has been carried out using a proven method [8] which combines well-known techniques such as Systematic Literature Review (SLR) [23] and quality frameworks [7] (based on a characterization scheme). This technique used in our survey has already been used in other contexts [9] and we have obtained successful results thanks to the application of the quality models.…”

A model‐based solution for process modeling in practice environments: PLM4BS

“…About case selection, we initially selected 3 cases: (i) neurological service of Andalusian Health and Social Welfare Service (AHSWS) in Spain, where PLM 4 BS was applied to adapt the e‐Health Web platform of AHSWS to a software architecture based on processes and clinical international standards; (ii) Public Works Agency (PWA) of the Andalusian Regional Government (Spain), where PLM 4 BS was applied to define administrative processes related to public works contracts and maintenance services of infrastructures; and (iii) Web Engineering and Early Testing (IWT2) group of the University of Seville (Spain), which used PLM 4 BS within the NDTQ Framework (NDTQF) project to define 6 groups of software processes (related to software development, testing, maintenance, quality management, security management, and software project management).…”

“…Moreover, PLM 4 BS was also applied within the context of the THOT project in the PWA of the Andalusian Regional Government. It aimed to define a MDE‐based environment for managing agile documentary records (associated with contracting services for transport and infrastructure constructions) and improve the administration of these records as well as their integration into enterprise content management systems.…”