Context: Measurement is essential to reach predictable performance and high capability processes. It provides support for better understanding, evaluation, management, and control of the development process and project, as well as the resulting product. It also enables organizations to improve and predict its process's performance, which places organizations in better positions to make appropriate decisions. Objective: This study aims to understand the measurement of the software development process, to identify studies, create a classification scheme based on the identified studies, and then to map such studies into the scheme to answer the research questions. Method: Systematic mapping is the selected research methodology for this study. Results: A total of 462 studies are included and classified into four topics with respect to their focus and into three groups based on the publishing date. Five abstractions and 64 attributes were identified, 25 methods/models and 17 contexts were distinguished. Conclusion: capability and performance were the most measured process attributes, while effort and performance were the most measured project attributes. Goal Question Metric and Capability Maturity Model Integration were the main methods and models used in the studies, whereas agile/lean development and small/medium-size enterprise were the most frequently identified research contexts.
Business digitization is a crucial strategy for business growth in the 21st century. Its benefits include improving business process automation, customer satisfaction, productivity, decisionmaking, turnover, and adaptation to market changes. However, digitization is not a trivial task. It requires commitment from employees and managers because, as a major paradigm and mindset shift, it involves a lot of effort within an organization. This is especially critical in companies whose business processes are mostly reliant on legacy information systems. This paper presents gPROFIT: a technological tool based on a modeldriven theoretical proposal for obtaining business process models systematically and automatically from legacy systems. One of the first steps needed for business digitization is to extract the business knowledge embedded in such legacy systems. To facilitate this task, gPROFIT includes machine learning techniques. The paper also presents a multiple-case study showing how gPROFIT has been validated in several legacy systems.INDEX TERMS business digitization; model-driven engineering; process mining; legacy information systems; machine learning techniques
Context: Measuring the Software Development Process (SDP) supports organizations in their endeavor to understand, manage, and improve their development processes and projects. In the last decades, the SDP has evolved to meet the market needs and keep abreast of modern technologies and infrastructures. These changes in the development processes have increased the importance of the measurement and caused changes in the measurement process and the used measures. Objective: This work aims to develop a solution to support the measurement activities throughout the process lifecycle. Method: Study the current state of the art to identify existing gaps. Then, propose a solution to support the process measurement throughout the SDP lifecycle. Results: The proposed solution consists of two main components: (i) Measurement lifecycle, which defines the measurement activities throughout the SDP lifecycle, (ii) Measurement definition metamodel (MDMM), which supports the measurement lifecycle and its integration into the process lifecycle. Conclusion: This proposal allows organizations to define, manage, and improve their processes; the proposed information model supports the unification of the measurement concepts and vocabulary. The defined measurement lifecycle provides a comprehensive guide for the organizations to establish the measurement objectives and carry out the necessary activities to achieve them. The proposed MDMM supports and guides the engineers in the complete and operational definition of the measurement concepts.
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