Enterprise Social Networks from a Manager's Perspective

Richter, Alexander; Hetmank, Corinna; Klier, Julia; Klier, Mathias; Müller, María Inés Winkler

doi:10.1109/hicss.2016.527

Cited by 12 publications

(6 citation statements)

References 33 publications

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“…Scientists are differentiating between information technologies and social networks in the corporate context where organizations benefit from new types of interaction, leading to more efficient communication, collaboration, employees' engagement and participation in different projects and innovative activities. These networks constitute a feedback channel and create an open culture for communication and knowledge exchange (Richter et al, 2016;Cetto et al, 2018). Because connections between individuals are as important as the individuals themselves, the opportunities that social networks offer to businesses increase their importance, especially for activities such as recruitment, marketing and business advancement or innovation (Fish et al, 2019).…”

Section: Croatian Information Technologies and Communication Companiesmentioning

confidence: 99%

Impact of information technologies and social networks on knowledge management processes in Middle Eastern audit and consulting companies

Raudeliūnienė

Albats

Kordab

2020

JKM

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Purpose The purpose of this study is to examine the impact of information technologies and technology-enabled social networks on the efficiency of knowledge management processes in the Middle Eastern audit and consulting companies. Design/methodology/approach Scientific literature analysis, structural equation modeling and expert evaluation (structured questionnaire) were used to develop the research model, collect data from the audit and consulting companies’ experts and test the research hypotheses. Findings The empirical results of this research supported the hypotheses stating that information technologies and social networks positively affect the knowledge management cycle, including five processes (acquisition, creation, storage, sharing and application) within the Middle Eastern audit and consulting companies. Research limitations/implications The research results were generated from the Middle Eastern audit and consulting companies, which form a limitation concerning the geographical area and the business sector. Practical implications From the results of this study, audit and consulting companies, as well as organizations and society broadly, would benefit via the positive effect of information technologies and technology-enabled social networks on the whole knowledge management cycle, which has a further impact on organizational performance. These practical implications are related to a more open, sharing culture that drives organizational performance to the members and stakeholders of organizations, which, in turn, benefits society. Originality/value This research analyzes information technologies and technology-enabled social networks’ impact on knowledge management processes, particularly in the context of the Middle Eastern audit and consulting companies. While the phenomena have received some attention in the prior scientific research, the studied context so far remained under-researched, where a gap is found in studying the knowledge management cycle as a whole.

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Section: Croatian Information Technologies and Communication Companiesmentioning

confidence: 99%

Impact of information technologies and social networks on knowledge management processes in Middle Eastern audit and consulting companies

Raudeliūnienė

Albats

Kordab

2020

JKM

View full text Add to dashboard Cite

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“…E.g. the feeling of 'anxiety' can further escalate when the question of distribution was prior placed with the employees' supervisor, or the latter needs to intervene if a discussion takes a wrong way due to missing cues [58]. Another UGC distribution barrier can originate from professional users more self-oriented and calculated profile in their contributing and sharing behavior [52].…”

Section: Discussion Implications and Recommendationsmentioning

confidence: 99%

Moderation of Enterprise Social Networks _ A Literature Review from a Corporate Perspective

Nolte¹,

Guhr²,

Breitner³

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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“…improved collaboration, improved communication across silos, faster search for information, or increased productivity [13,23,39,90]. However, once the platform has been introduced and employees start using it, they fill it with content, and experiment with and explore its possibilities to make it fit their needs [45,58]. Meaning and value emerge over time as the platform is shaped and designed through use [44].…”

Section: Introductionmentioning

confidence: 99%

Monitoring and Understanding Enterprise Collaboration Platform Outcomes and Benefits Change

Nitschke

Williams

2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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Enterprise collaboration platforms integrating traditional collaboration tools and enterprise social software are shaped and designed through use. To date, existing research has not studied in any depth how their outcomes and benefits change over time. In this paper, we develop the MoBeC framework for capturing and monitoring how outcomes and benefits of enterprise collaboration platforms are changing over time. The framework is applied in an empirical setting adopting a longitudinal case study design. The study findings contribute to the deeper understanding of the dynamic and evolving nature of such platforms.

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Enterprise Social Networks from a Manager's Perspective

Cited by 12 publications

References 33 publications

Impact of information technologies and social networks on knowledge management processes in Middle Eastern audit and consulting companies

Impact of information technologies and social networks on knowledge management processes in Middle Eastern audit and consulting companies

Moderation of Enterprise Social Networks _ A Literature Review from a Corporate Perspective

Monitoring and Understanding Enterprise Collaboration Platform Outcomes and Benefits Change

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