Employees’ perception of corporate social responsibility (CSR) and its effects on internal outcomes

The Interplay between Corporate Social Responsibility at Employee Level, Ethical Leadership, Quality of Work Life and Employee Pro-Environmental Behavior: The Case of Healthcare Organizations

“…The means-end chain theory argues that individual beliefs are prevailing contrivances that affect the behavior of individuals while they make specific decisions. In this regard, employees receive support from their beliefs and values while they judge the conduct of their organization [ 59 ].…”

“…On the other hand, CSR is a matter of human capital management because it requires the well-being of the personnel. With all of these in mind, the company’s CSR plans, such as fair compensation/pay, job security, and family support, satisfy its employees and increase employee quality of work life perception [ 59 ]. These CSR efforts aim to satisfy the working conditions of employees with respect to healthiness, social life balance and intrinsic factors.…”

Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction

“…Employees' CSR perception is their perspective of the company's willingness to go beyond their primary goal of earning profit and carry out activities that not only benefit the company but the society as a whole (Schaefer, Terlutter, & Diehl, 2020). Several scholars have suggested that CSR perceptions reflect positive organizational outcomes among stakeholders, both internal and external (Asante Boadi, He, Bosompem, Opata, & Boadi, 2019; Farrukh, Sajid, Lee, & Shahzad, 2020; Zhao, Lee, & Moon, 2019). As per the literature, researchers are focused on examining the outcome of CSR perceptions on employees' affective commitment, job satisfaction, and OCB in various contexts (Fu et al, 2014; Kim et al, 2017; Kunda et al, 2019; M. Lee & Kim, 2013; Manimegalai & Baral, 2018; Newman et al, 2015).…”

Multiple paths for being recognized as a high impact firm in the banking sector

“…In that sense, future research could examine whether the differing degrees of focus on various pillars is correlated with financial indicators of banks. Finally and counterintuitively, despite the idea that employees are critical for CSR implementation (Boadi et al, 2020), the workers pillar is the one where a lower emphasis by bank entities has been shown, being present only in two of the six.…”

“…increase of perceived identification with the organization, which, coupled with an increasing focus on employee well-being can lead to an increase in their engagement with the firm (Zulfiqar et al, 2019). Finally, according to stakeholder theory, employees are especially relevant for realizing such contribution since at the end of the CSR implementation process, they are the ones who translate CSR initiatives into organizational outcomes (Boadi et al, 2020). With respect to governance, its relationship with organizational performance has attracted scholarly interest (e.g., Azevedo & Ferreira, 2019;Gangi et al, 2019) and has resulted in significant studies in multiple countries (Liang et al, 2013).…”