Do <scp>CSR</scp> activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction

Khaskheli, Asadullah; Jiang, Yushi; Raza, Syed Ali; Qureshi, Muhammad Asif; Khan, Komal Akram; Salam, Javeria

doi:10.1002/csr.2013

Cited by 97 publications

(80 citation statements)

References 71 publications

(145 reference statements)

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“…CSR is a strategic decision that an organization takes the environmental issues into account and is accountable to the community, for example, in the form of support and commitment to the local community [ 3 ]. Recent CSR approaches have changed the organization’s approach to revenue generation and improved their business profiles in terms of environmental, economic, social, legal, regulatory, and organizational objectives [ 4 ]. A plethora of previous studies have extensively explored CSR from a macro-level perspective [ 5 , 6 , 7 , 8 ].…”

Section: Introductionmentioning

confidence: 99%

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Scholz

Arshad

Jafri

et al. 2021

IJERPH

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Organizational crisis can serve as a base to provide an opportunity to an organization for enhancing individuals, organizations, and communities. The healthcare sector is one of those sectors that remains under continuous pressure to provide high-quality service delivery to the patients. Hence, the requirement of innovation for this sector is huge when compared to other sectors. The majority of the previous studies have investigated the phenomenon of CSR at the employee’s level (CSR-E) to influence employee behavior positively. However, the importance of CSR-E to enhance the innovative capability of the employees at the workplace is not well-explored in extant literature. Moreover, it is not clear from previous studies how the concept of servant leadership can explain the employee’s engagement towards innovative work behavior (EIB). Thus, the current survey aims to test the relationship of CSR-E and EIB in the healthcare sector of Pakistan with the mediating effect of servant leadership. The data of the current study were obtained through a self-administered (paper-pencil) survey and they were analyzed through the structural equation modeling (SEM) technique. The empirical results of SEM analysis revealed that CSR-E and EIB are positively related and servant leadership partially mediates this relationship. The findings of the current study will be helpful for policymakers to improve their understanding towards CSR-E to induce EIB in the time of crisis. At the same time, the current study also highlights the importance of servant leadership to the policymakers in encouraging the employees to display their innovative capability at the workplace to serve their organization during the time of crisis.

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Section: Introductionmentioning

confidence: 99%

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Scholz

Arshad

Jafri

et al. 2021

IJERPH

View full text Add to dashboard Cite

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“…Employees' job satisfaction positively influences their organizational citizenship behaviors. As the previous research indicated that job satisfaction is significantly affect and one of the strongest triggers of OCB ( [23]; [24]; [25]; [26]; [27]; [28]; [29]. In addition, job satisfaction is a dominant variable which influence OCB both directly and indirecty.…”

Section: The Correlation Between Job Satisfaction and Ocbmentioning

confidence: 97%

Correlation between Job Motivation, Job Satisfaction, and Perceived Organizational Support with Organizational Citizenship Behavior (OCB)

Pandra¹,

Wardi²,

Abror³

2021

Proceedings of the Sixth Padang International Conference on Economics Education, Economics, Business and Management, Accounting

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This paper is a review study which focus to discuss the correlation between job motivation, job satisfaction, and perceived organizational support (POS) with OCB. This type of research is explanatory research, using literature review design to determine the relationship between job motivation, job satisfaction, and POS, toward the Oranizational Citizenship Behavior (OCB). The results found that job motivation, job satisfaction, and perceived organizational support had a positive and significant correlation on employees' OCB. In order to start an integrated discipline, the findings of this analysis are just a conceptual starting point.

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“…First, we contacted 600 managers through personal and professional contacts and 522 showed willingness to participate in the survey. The sample size was based on the guidelines presented by other authors [90,91] that showed that a sample size of 500 is very good.…”

Section: Data Collectionmentioning

confidence: 99%

Harmonization of Green Motives and Green Business Strategies towards Sustainable Development of Hospitality and Tourism Industry: Green Environmental Policies

Yousaf¹,

Rădulescu

Sinisi

et al. 2021

Sustainability

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This study aims to investigate the direct impact of green motives (GM) and green business strategies (GBS) on sustainable development (SD) in the hospitality sector. It explores the direct links between GM and SD. Moreover, the mediating role of GBS between GM and SD was tested. The research relies on the stakeholders’ theory, which states that the organization’s success and future development depends on the satisfaction of stakeholders. Data were collected from 451 top managers and owners from 54 hotels (5, 4 and 3-star hotels) operating in Pakistan. Quantitative analysis including correlation, regression, confirmatory factor analysis and structural equation model techniques were used. The mediating role of GBS was assessed using the bootstrapping method. Results proved that GM and GBS enable hotel industry to achieve the targets of SD. Finding also proved that GBS act as a mediator between the GM and SD link. The hotel industry needs attention to achieve the targets of SD and customers’ inclination towards more hygienic and environmental issues after the worldwide COVID-19 pandemic situation has forced the hotel industry to adapt GBS initiated through GM. The current research articulated this upcoming issue and offered a SD model for the hotel industry.

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Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction

Cited by 97 publications

References 71 publications

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Correlation between Job Motivation, Job Satisfaction, and Perceived Organizational Support with Organizational Citizenship Behavior (OCB)

Harmonization of Green Motives and Green Business Strategies towards Sustainable Development of Hospitality and Tourism Industry: Green Environmental Policies

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