“…In the literature review section, it was identified that the concepts of internal communication and employee engagement have been studied extensively. In existing literature, researchers indicated that in large organisations, there exists a relationship between internal communication and employee engagement (Ababneh et al, 2019;Bekirogullari, 2019;Bharadwaj, 2014;Bjerke and Ind, 2015;Chmielecki, 2015;Croonen, 2010;Eskelinen et al, 2017;Gagnon et al, 2009;Gupta and Sharma, 2016;Mansoor and Hassan, 2016;Martinez and Hurtado, 2018;Mazzei and Ravazzani, 2014;McBain, 2007;Men, 2014;Mishra et al, 2014). Conversely, there is limited literature in medium-sized organisations.…”