“…Nevertheless, Carvalho (2014) has highlighted that there are several barriers to effective communication within the organizational setting, such as conflicts between individuals and groups, lack of feedback, information censorship, lack of trust, and semantics (Carvalho, 2014). Other researchers have described other CB, such as emotional or psychological distractions, personal characteristics of individuals, cultural backgrounds (Johansen and Gillard, 2005), a lack of coordination, geographic distributions of the team, and poor integrated systems structures, processes and channels (Bano et al. , 2016).…”