Empathy, tolerance for uncertainty and emotional intelligence among the agro-industrial complex managers to predict the decision-making efficiency in the antagonistic game

Abstract

Management of such a complex system as agriculture requires special attention to making managerial decisions. The most common situation in agriculture is decision-making in the risk environment. One of the groups of factors that affect the process of managerial decision-making are psychological factors, including what a particular person contributes to the process of developing and making the management decision, depending on personal qualities, abilities, experience, motivation, culture, competence. This paper presents the research of the empathy and emotional intelligence role for the decision-making process in the situation of uncertainty, using both known and new developed by us methods of the antagonistic game, in which the subjects have opposite interests. Research has shown that in a high-risk competitive situation, people tend to make their decisions not in the attempt to understand other people’s emotions, but in the attempt to influence the opponent’s emotional state. In a low-risk situation, managers prefer to focus on their own judgment and pay less attention to their opponent. This fact can also be interpreted as a tendency to allocate attention to more important tasks, which helps managers cope with difficulties, including those typical for the agricultural sphere.

Psychological Basis of Linguoecology Study

“…In particular, the way to express empathy. Empathy is the ability to understand the feelings and moods of other people (Vyatkin, Fomina & Shmeleva, 2020). It is achieved through understanding the student, building a relationship based on the student's emotional state, and mutual trust.…”

Analytical method to improve the decision-making criteria approach in managing digital social channels

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Creativity, Readiness for Changes and Tolerance for Ambiguity

“…In scientific works, the solution to the abovementioned problems is seen in the realization of a person's creative potential in his/her professional activity, as evidenced by the clear correlation between creativity and the level of a person's ambiguous perception (Robinson et al, 2019), in the formation of a person's competences, aimed at further creative activity, development of critical thinking, anticipation of opportunities, tolerance for ambiguity (Cropley, 2020). The researchers have justified positive effect of improvisation on the formation of creativity and tolerance for ambiguity (Felsman et al, 2020), have offered training as a means of developing person's creative potential and overcoming stress under conditions of uncertainty , have emphasized the importance of empathy and emotional intelligence in decision-making in the situations of uncertainty (Vyatkin et al, 2020). There is clear positive correlation between employees' creativity and the level of implementation of innovations under conditions of risk and uncertainty (Zheng & Miller, 2017), between a person's creativity and psychological well-being in the context of global destruction (Orkibi, 2021), between creativity and formation of leadership qualities of the individual (Oosthuizen, 2020), between tolerance for ambiguity and creativity, job satisfaction, welfare of the employees, development of critical thinking, success and efficiency of activities of the organization in volatile environments (O'Connor et al, 2017;Cameron et al, 2018;Miao & Cao, 2019).…”