Emotional Exhaustion in a High Stress Organization.

Gaines, Jeannie; Jermier, John M.

doi:10.2307/255907

Cited by 311 publications

(129 citation statements)

References 0 publications

Supporting

Mentioning

120

Contrasting

Unclassified

Order By: Relevance

“…Meyer and Allen (1988) and Porter et al (1974) emphasize on the dimensions of the employees' emotional attachment. Individuals' attitude towards their job has attracted the attention of researchers because it has been frequently indicated that there was an relation between emotional attachment and commitment to the organization and the employees' intentions to leave that organization (Gaines and Jermier, 1983). Moreover, Stiffler (2007) pointed out that OC can predict the intent to leave better than job satisfaction does.…”

Section: Organizational Commitment (Oc)mentioning

confidence: 99%

Technology Acceptance Model, Organizational Commitment and Turnover Intention: A Conceptual Framework

Parvari¹,

Anvari²,

Mansor³

et al. 2015

RES

View full text Add to dashboard Cite

Information system is being implemented to improve job performance and facilitate employees' work. However, implementing Information system has some negative impacts on employees and organization if employees do not accept it. Several previous studies investigated some consequences of information technology such as turnover intention and job satisfaction. This study provides a conceptual framework that shows other independent consequences of information system implementation. The model presented the impact of attitude towards using information technology on three components of organizational commitment (formative, normative and continuance). It also addresses the impact of attitude towards using information technology on turnover intention directly and via organizational commitment. Based on technology acceptance and its consequences, we develop a number of testable propositions that can guide to further research on work related outcome due to technology acceptance. Finally, we provide some recommendations for future research.

show abstract

Section: Organizational Commitment (Oc)mentioning

confidence: 99%

Technology Acceptance Model, Organizational Commitment and Turnover Intention: A Conceptual Framework

Parvari¹,

Anvari²,

Mansor³

et al. 2015

RES

View full text Add to dashboard Cite

show abstract

“…Burned out officers will exhibit a more negative mood and react to civilians more negatively reducing problem solving skills and increasing the Norwegian police officers likelihood of the use of force (Gaines and Jermier, 1983;Jermier et al, 1989;Brown and Campbell, 1994). Kop and Euwema (2001) conclude that personal characteristics (i.e.…”

Section: Pijpsm 282mentioning

confidence: 99%

Burnout, job stress and attitudes towards the use of force by Norwegian police officers

Burke

Mikkelsen

2005

Policing: An International Journal of Police Strategies &Amp; Management

View full text Add to dashboard Cite

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Although many studies have considered burnout in the human services, little research on burnout has focused on police officers. This study aims to examine the relationship between burnout and police officers' attitudes towards the use of force and attitudes towards the use of social skills to solve problems. Design/methodology/approach -Data were collected from 766 police officers in Norway using anonymously completed questionnaires. Findings -Police officers reporting higher levels of cynicism also held more favorable attitudes towards the use of force; police officers reporting higher levels of professional efficacy also held more favorable attitudes towards the use of social skills to solve problems. Research limitations/implications -Future research needs to examine these findings in other countries and using longitudinal research designs. Practical implications -Organizations are advised to monitor burnout levels of front-line service workers and introduce structures and processes to reduce burnout levels.Originality/value -This study has value for senior police management and employment counselors.

show abstract

“…The resulting emotional detachment from both self and other is associated with poor family relationships (e.g. marital disruption and divorce) [35,61,62] and has been observed in police officers [63], military personnel [64] and correctional officers [24,65]. These occupations all require the display of a detached attitude during emotionally challenging situations (e.g.…”

Section: Introductionmentioning

confidence: 99%

Psychological Health and Overweight and Obesity Among High Stressed Work Environments

Faghri

Mignano²,

Huedo‐Medina

et al. 2015

Obesity

View full text Add to dashboard Cite

Correctional employees are recognized to underreport stress and stress symptoms and are known to have a culture that discourages appearing “weak” and seeking psychiatric help. This study assesses underreporting of stress and emotions. Additionally, it evaluates the relationships between stress and emotions on health behaviors. Correctional employees (n=317) completed physical assessments to measure body mass index (BMI), and surveys to assess perceived stress, emotions, and health behavior (diet, exercise, and sleep quality). Stress and emotion survey items were evaluated for under-reporting via skewness, kurtosis, and visual assessment of histograms. Structural equation modeling evaluated relationships between stress/emotion and health behaviors. Responses to stress and negatively worded emotions were non-normally distributed whereas responses to positively-worded emotions were normally distributed. Emotion predicted diet, exercise, and sleep quality whereas stress predicted only sleep quality. As stress was a poor predictor of health behaviors and responses to stress and negatively worded emotions were non-normally distributed it may suggests correctional employees are under-reporting stress and negative emotions.

show abstract

Emotional Exhaustion in a High Stress Organization.

Cited by 311 publications

References 0 publications

Technology Acceptance Model, Organizational Commitment and Turnover Intention: A Conceptual Framework

Technology Acceptance Model, Organizational Commitment and Turnover Intention: A Conceptual Framework

Burnout, job stress and attitudes towards the use of force by Norwegian police officers

Psychological Health and Overweight and Obesity Among High Stressed Work Environments

Contact Info

Product

Resources

About