Electronic -Word Of Mouth In Tourism 4.0: Customer Review Of Online Travel Agent

Hamdani, Nizar Alam; Herlianti, Anggun Oktavia; Nugraha, Sukma; Suparman, Asep

doi:10.35940/ijeat.e1100.0585c19

Cited by 6 publications

(7 citation statements)

References 10 publications

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“…The activities of municipalities on the Internet and the development of digital products to influence consumer purchasing decisions are also important [75]. According to the Pencarella study (2019), in the near future, tourism ecosystems and territories will not only be able to rely only on digital innovations, but will have to take intelligent tourism prospects into account, such as sustainability, closed economy, quality of life and social value; they should also strive to improve the quality of tourism and increase the competitive advantage of intelligent tourist destinations [59].…”

Section: Study Resultsmentioning

confidence: 99%

Impact of Resources on the Development of Local Entrepreneurship in Industry 4.0

Kłobukowski

Pasieczny

2020

Sustainability

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The development of Industry 4.0 has a significant impact not only on production processes but also on the functioning and future of regions. It is crucial to understand the phenomena taking place in the social and economic space both from the cognitive and practical point of view. The article is based on research which investigates the prospect of communes in the context of Industry 4.0 development. The aim of the article is to show possible consequences of the development of Industry 4.0 from the local perspective. The basic assumption is a positive impact of entrepreneurship on ensuring sustainable regional development. The model adopted is built on a resource-based view and includes both invariable, external and independent resources such as location, as well as those which are variable in the longer term, such as human and social capital. To verify most of the hypotheses, a linear regression model has been created. The results of the research show that there is a strong correlation between human capital, social capital, proximity of an agglomeration and tourist attractiveness of a region, and regional development operationalised by the number of enterprises. The article presents possible directions of changes in the profiles of local units, as well as the conditions which have to be met in order to enable such a transformation.

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Section: Study Resultsmentioning

confidence: 99%

Impact of Resources on the Development of Local Entrepreneurship in Industry 4.0

Kłobukowski

Pasieczny

2020

Sustainability

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“…Faktor kuantitas e-WOM dengan indikator intensitas komunikasi, frekuensi akses, frekuensi review, minat review, minat manfaat, dan keinginan menulis review; kualitas e-WOM dengan indikator intensitas komunikasi, pengalaman pengguna, dan frekuensi penggunaan; serta keahlian reviewer dengan indikator pengetahuan reviewer, pengalaman reviewer, dan keterampilan reviewer yang diakses melalui situs memberikan pengaruh pada niat berkunjung dengan skor tertinggi pada faktor kuantitas diikuti dengan faktor keahlian reviewer dan kualitas e-WOM (Hamdani et al, 2019).…”

Section: Rq7: Apa Saja Faktor E-wom Yang Memengaruhi Niat Berwisata?unclassified

E-Wom Dan Pariwisata: Sebuah Tinjauan Pustaka Sistematis

Pranaya,

Sarjani,

Rosalia

et al. 2023

Jumpa

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Advances in technology affect consumer communication to influence other consumers through electronic word-of-mouth (e-WOM). Compared to commercial advertising, e-WOM is considered as a more credible source of information to influence purchasing decisions, especially in the tourism sector, which is an intangible sector. This study aims to provide a comprehensive description of the influence of eWOM and the tourism industry. To achieve this goal, a systematic literature review was conducted on 30 previous studies indexed by Scopus. From the results of this study, the definition of e-WOM is defined as positive or negative reviews from consumers regarding their experience consuming products or services published via the internet. Quantity, quality, trust, and credibility are e-WOM factors that affect a person's intention to visit a tourist destination. Meanwhile, the impact of e-WOM which consists of cognitive, affective, and normative also influences one's intention to visit. Satisfaction, comfort, and experience are the motivation for consumers to spread e-WOM. Keywords: e-WOM; tourism; systematic literature review.

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“…Menurut Wikipedia,ekonomi kreatif adalah sebuah konsep di era ekonomi baru yang mengintensifkan informasi dan kreativitas dengan mengandalkan ide dan pengetahuan dari sumber daya manusia sebagai faktor produksi yang utama. Konsep ini akan didukung dengan keberadaan industri kreatif yang menjadi pengejawantahannya [23], [24]. Kabupaten Garut yang dikenal sebagai "Swiss of Java" di karenakan secara kontur wilayah kota garut dikelilingi oleh nuansa pegunungan yang didukung oleh pola interaksi masyarakat yang ramah.…”

Section: Hasil Dan Pembahasanunclassified

Potensi Pariwisata Garut Dalam Mewujudkan Ekonomi Kreatif

Tetep

Suherman²,

Mulyana³

et al. 2021

BIEJ

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Abstract– This study aims to determine the potential of arrowroot tourism in realizing the creative economy. The method used in this research is qualitative descriptive, the process and meaning are highlighted in qualitative research. The theoretical basis is used as a guide so that the focus of the researcher is in accordance with the facts in the field to seriously study the theories and concepts related to the topic to be studied. The object under study is one of the tourist destinations in Garut Cipanas, Situ Bagendit, Cangkuang Temple, Santolo Beach, which are frequently visited by tourists. The results showed that one way to increase the level of foreign tourist visits is to build and improve existing tourism infrastructure through innovation by combining cultural elements with existing or unbuilt tourism infrastructure. With the combination of infrastructure and local cultural elements, it will create a unique uniqueness of tourism infrastructure in West Java, thus the level of foreign tourist visits will increase and cultural elements will not be lost or eroded by foreign culture brought by foreign tourists who come to West Java and in the end, it will increase the level of tourist visits in Indonesia in general. Garut is one of the most complete areas, starting from coastal tourism, adventure tourism, mountain tourism, and artificial tourism which can be used as a source of local revenue (PAD) from the very promising tourism sector. Garut Regency is one of the tourist destinations in West Java because it has a lot of tourism potential that can attract tourists to come to visit. The number of tourist attractions in Garut such as Cipanas, Situ Bagendit, Cangkuang Temple, Santolo Beach is a tourist destination that is often visited by tourists. So it is necessary to study the potential of tourism in Garut Regency to realize the creative economy. Abstrak– Penelitian ini bertujuan untuk mengetahui potensi pariwisata garut dalam mewujudkan ekonomi kreatif. Metode yang digunakan dalam penelitian ini kualitatif yang bersifat deskriptif, proses dan makna lebih di tonjolkan dalam penelitian kualitatif. Landasan teori dimanfaatkan sebagai pemandu agar fokus peneliti sesuai dengan fakta di lapangan untuk mengkaji secara sungguh-sungguh tentang teori-teori dan konsep-konsep yang berkaitan dengan topik yang akan diteliti. Objek yang diteliti yaitu salah satu daerah tujuan wisata di Kabupaten Garut Cipanas, Situ Bagendit, Candi Cangkuang, Pantai Santolo merupakan tujuan wisata yang sering kali dikunjungi oleh wisatawan. Hasil penelitian ditemukan bahwa salah satu cara untuk meningkatkan tingkat kunjungan wisatawan mancanegara adalah dengan membangun dan memperbaiki sarana prasarana pariwisata yang sudah ada melalui inovasi dengan mengkombinasi unsur budaya dengan sarana prasarana pariwisata yang sudah ada atau belum terbangun. Dengan kombinasi sarana prasarana dengan unsur budaya lokal akan tercipta keunikan yang khas pada sarana prasarana pariwisata di Jawa Barat dengan demikian tingkat kunjungan wisatawan mancanegara akan meningkat serta unsur budaya tidak akan hilang atau tergerus oleh budaya asing yang dibawa oleh wisatawan asing yang datang di Jawa Barat dan pada akhirnya akan meningkatkan tingkat kunjungan wisata di Indonesia pada umumnya. Garut merupakan salah satu wilayah yang sangat lengkap, mulai dari pariwisata pantai, pariwisata petualangan, pariwisata pegunungan, dan pariwisata artificial dapat di jadikan sebagai sumber pendapatan asli daerah (PAD) dari sektor pariwisata yang sangat menjanjikan. Kabupaten Garut merupakan salah satu daerah tujuan wisata di Jawa Barat karena banyak memiliki potensi wisata yang dapat menarik wisatawan untuk datang berkunjung. Banyaknya tempat objek wisata Garut seperti Cipanas, Situ Bagendit, Candi Cangkuang, Pantai Santolo merupakan tujuan wisata yang sering kali dikunjungi oleh wisatawan. Maka diperlukannya mengkaji potensi pariwisata di Kabupaten Garut untuk mewujudkan ekonomi kreatif.

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Electronic -Word Of Mouth In Tourism 4.0: Customer Review Of Online Travel Agent

Cited by 6 publications

References 10 publications

Impact of Resources on the Development of Local Entrepreneurship in Industry 4.0

Impact of Resources on the Development of Local Entrepreneurship in Industry 4.0

E-Wom Dan Pariwisata: Sebuah Tinjauan Pustaka Sistematis

Potensi Pariwisata Garut Dalam Mewujudkan Ekonomi Kreatif

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