Electronic Government at the Local Level: Progress to Date and Future Issues

Stephen, Heather; Norris, Donald F.; Fletcher, Patricia Diamond

doi:10.1177/1530957603026004002

Cited by 241 publications

(152 citation statements)

References 8 publications

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“…There is no clear consensus about the concept or definition of e-government; however, there are some common elements between definitions (Holden, Norris, & Fletcher, 2003). Definitions range from descriptive to value-laden.…”

Section: E-government: Exploring the Abyssmentioning

confidence: 99%

Understanding the complexity of electronic government: Implications from the digital divide literature

Helbig

Gil-García

Ferro

2009

Government Information Quarterly

353

181

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Section: E-government: Exploring the Abyssmentioning

confidence: 99%

Understanding the complexity of electronic government: Implications from the digital divide literature

Helbig

Gil-García

Ferro

2009

Government Information Quarterly

353

181

View full text Add to dashboard Cite

“…Moving to the geographical location of a LG, here used as a proxy for its cultural and socioeconomic environment, some studies underline its relationship with the innovation process characterizing LGs (Anessi Pessina, Nasi & Steccolini, 2008;Holden, Norris & Fletcher, 2003). Bingham (1978) argues that cultural and socioeconomic characteristics of a community affect the decision processes and the policy of the organization which supervises the community itself.…”

Section: Research Aims and Hypotheses Developmentmentioning

confidence: 99%

Formal or Substantial Innovation: Enquiring the Internal Control System Reform in the Italian Local Government

Reginato¹,

Paglietti²,

Fadda³

2011

IJBM

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Understanding the reasons for the failure or the success of reforms is an issue that has recently attracted the attention of many scholars in the public sector field. The present study tries to contribute to this debate focusing on the social and cultural environment of the communities wherein the reforms are introduced as well as on their structural characteristics. The research is based on a survey carried out on a representative sample of Italian municipalities, whose aim is to understand the state of accomplishment of the Italian local government financial management reform. To this end, a set of internal control tools and techniques is analysed to assess whether they have been adopted and how they have been used. The findings of this part of the study are then related to the size of the entities -used as a proxy for the organizations visibility and complexity -as well as to their geographic location -used as a proxy of their socioeconomic environment. Results show that both the social and structural characteristics have influenced the reform accomplishment.

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“…The metropolitan area of Seoul was assessed having top-quality information systems and programs in the Local Informatization Evaluation Reports [34]. The organizational size is reported by many studies as the critical factor influencing the process of decision making or implementing the electronic government projects in U.S. cities [6,[35][36][37][38][39]. They maintain that higher degrees of horizontal and vertical differentiation in larger organizations often bring an increased need for control and coordination within an organization.…”

Section: Hypothesesmentioning

confidence: 99%

Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government

2014

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This study empirically examines the correlation between the quality of e-government and trust in government. It used survey data collected in 2013 from the metropolitan areas of Seoul. An index was developed to measure the quality of e-government services, and the Gov 3.0 values were reflected in the analysis, including openness, sharing, communication, and collaboration. The results show a partial correlation between the quality of e-government service and trust in government. In addition, the level of trust varied according to the different type of the digital divide groups. It suggests that as ICT (Information Communication Technology) has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to thoseactively seeking information and resources to make value-added products. It also suggests that more integrated data management including network securityand an open attitude toward information sharing will be more important beyond the level of technical issues.

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Electronic Government at the Local Level: Progress to Date and Future Issues

Cited by 241 publications

References 8 publications

Understanding the complexity of electronic government: Implications from the digital divide literature

Understanding the complexity of electronic government: Implications from the digital divide literature

Formal or Substantial Innovation: Enquiring the Internal Control System Reform in the Italian Local Government

Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government

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