Effects of Technological, Organizational, and Environmental Factors on Social Media Adoption

Li, Wenyuan; Vela, Esthela Galván; Bux, Ali; Barbosa, Belém; Herzallah, Ahmad

doi:10.13106/jafeb.2020.vol7.no10.989

Cited by 30 publications

(36 citation statements)

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“…Third, several studies have outlined the significance of SM adoption and its usage in SMEs context [68,69]. However, the operationalization of firm performance has differed among many of these studies.…”

Section: Sm Adoption and Sme Performancementioning

confidence: 99%

“…Similarly, [20] proposed SM as a potential mechanism that indirectly affects resources and performance, while [10] suggested that the direct EO-firm-performance link is be mediated and moderated by different constructs. Recently, [69,79,85] evidenced the mediating role of SM adoption in SMEs' context in developing countries. Thus, we argue that EO enhances SME performance indirectly by affecting SM adoption:…”

Section: Mediating Role Of Sm Adoptionmentioning

confidence: 99%

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Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

et al. 2021

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The increase of social media (SM) has led to continuous deviations in how day-to-day entrepreneurial activities can be carried out. Additionally, studies devoted to SM entrepreneurship and SM are relatively limited and fragmented in their focus. However there is growing interest from scholars, practitioners and academia for upcoming studies and exploration within small and medium-sized enterprises (SMEs) context. This research explores the impact of entrepreneurial orientation (EO) on SM adoption and SME performance in developing countries. We employed the resource-based view (RBV) as the foundation for developing the conceptual framework The present study employed a closed-ended questionnaire to collect data from SMEs located in Pakistan. Partial-least-squares-structural equation-modeling (PLS-SEM) was utilized for the analysis of 423 responses. The results proved a direct positive link between EO–SMEs performance, EO–SM adoption, SM adoption–SMEs performance, innovation capabilities (IC), and SME performance. Partial mediation was found between EO and SME performance, and the significant moderation effect of IC was found between SM adoption and SME performance. This paper has implications for practitioners and researchers regarding SM adoption in the SMEs. It builds an empirical, multi-dimensional hypothesized model, including mediating and moderating roles affecting the relationships.

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Section: Sm Adoption and Sme Performancementioning

confidence: 99%

Section: Mediating Role Of Sm Adoptionmentioning

confidence: 99%

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

et al. 2021

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“…Social commerce is not a new concept in Indonesia and has received much attention and the increasing number of Internet and social media users have made this country a large and promising digital marketplace. Within social commerce, customers not only become passive recipients of information, but also play an active role to share, discuss, endorse, and rate a product based on their experiences (Al-Adwan & Kokash, 2019;Qalati et al, 2020). Therefore, it is important to understand the key drivers influencing user behavior in the context of social commerce acceptance.…”

Section: Introductionmentioning

confidence: 99%

Factors Influencing Use of Social Commerce: An Empirical Study from Indonesia

Rahman¹,

Fauzia²,

Pamungkas³

2020

JAFEB

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This research aims to analyze the factors affecting the acceptance of social commerce, including performance expectancy, effort expectancy, social support, facilitating conditions, hedonic motivation, habitability, price saving orientation, and privacy concerns using the Unified Theory of Acceptance and Use of Technology (UTAUT2). UTAUT2 has been examined and modified in various contexts. The research model studies the acceptance and use of technology in the context of customers. This study adopts a quantitative method using the partial least squares regression (PLS) approach involving 244 respondents. The respondents are users of social commerce in Indonesia. The result of this research indicates that social influence, facilitating conditions, hedonic motivation, habit, price value orientation, and privacy concerns have a significant effect on behavioral intention. On the other hand, performance expectancy and effort expectancy does not affect behavioral intention. Furthermore, price value has a significant effect on social commerce user behavior. Lastly, facilitating conditions and habits does not affect social commerce user behavior. This research contributes to the development of theory by examining an additional variable, which is privacy concern. This study is significant since social media and social commerce have grown exponentially nowadays. Implications of the results for the development of the theory (UTAUT2) and practice are discussed in the article.

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“…Some studies pointed that ESM plays an important role in organizational knowledge management, communication, collaboration, innovation and training (Andriole, 2010) and found that appropriate ESM use can improve the company's production efficiency and enhance its competitive advantage. For example, ESM had found to have a positive influence on small-and medium-sized enterprise performance (Qalati et al, 2020) and can enhance organizational innovation performance (Ng and Yee, 2020).…”

Section: Analysis Of Landmark Research In the Esm Literaturementioning

confidence: 99%

A review of enterprise social media: visualization of landscape and evolution

Shi

et al. 2021

INTR

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PurposeThe purpose of this review is to systematically understand the development of enterprise social media (ESM) research, quantitatively analyze the landscape and track the development of ESM literature and reveal new trends and challenges in ESM research.Design/methodology/approachBased on 321 relevant literature studies (2005–2020) collected from the Web of Science core collection, the visualization tool CiteSpace is used to conduct bibliometric cocitation and cooccurrence analyses to quantify and visualize the landscape and evolution of ESM research.FindingsThrough analyzing the author cocitation network, document cocitation network, journal cocitation network and keywords cooccurrence network, this review proposes an integrated research framework, which highlights major purposes, antecedents and consequences of ESM use in organizations and presents future research trends of ESM research.Originality/valueDifferent from the existing qualitative review of ESM, this review adopts bibliometric review to quantify and visualize the landscape of ESM research.

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Effects of Technological, Organizational, and Environmental Factors on Social Media Adoption

Cited by 30 publications

References 0 publications

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

Factors Influencing Use of Social Commerce: An Empirical Study from Indonesia

A review of enterprise social media: visualization of landscape and evolution

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