Drivers for innovation in KIBS: evidence from Russia

Abstract

Knowledge-intensive business services (KIBS) significantly contribute to the economic growth and competitive advantage of emerging markets, including Silk Road countries. KIBS are not only intermediaries that transfer knowledge through the economy, but are also innovators themselves. This paper aims to explore how major innovation drivers influence the implementation of innovation in KIBS. Using a sample of 519 KIBS enterprises from Russia, the results show that human capital increases the implementation of technological innovation, while the link between standardisation and technological innovations is non-linear (an inverted Ushaped). In addition, the multiregional branch network promotes the implementation of all types of innovation, while advertising investments enhance the implementation of technological and marketing ones. These results help to provide some practical suggestions for both innovation managers and policy-makers.

Barriers and opportunities to innovation for legal service firms: a thematic analysis-based contextualization

“…Managers should try to nurture social capital as a pathway to realize the true value of technology implementation (Chichkanov, Miles, and Belousova 2019;Wu, Liu, and Chin 2018) and lead their firms through organizational transitions. Fu et al (2015) supported that a firm's human resource practices reflect and affect problem-solving via innovation.…”

The Silk Road and the service industries

“…This study makes a significant theoretical contribution to brand equity literature by introducing brand experience value and brand self-congruity into brand equity model. Chichkanov et al (2021) investigate the drivers for innovation in knowledge-intensive business services (KIBS) utilizing data collected from Russia since KIBS significantly contributes to the economic growth and competitive advantage of emerging markets, including Silk Road countries. KIBS are not only intermediaries that transfer knowledge through the economy but are also innovators themselves.…”

The contribution of Human Capital to the performance of Knowledge-Intensive Business Services

“…Moreover, although knowledge transfer between education and business has already been researched (Shinoda et al 2019;van Winden, Hagemans, and van Hemert 2019), little is known about the role of human capital in knowledge-intensive business services.. Recent studies of Doloreux and Frigon (2020) examined the determinants of innovation in KIBS on the sample of 392 firms indicating the role of human capital in this process, also Chichkanov, Miles, & Belousova (2019) stress the role of human capital in increasing the implementation of technological innovation KIBS on the sample of 519 firms. Although both studies present the role of human capital in KIBS, there were only samples of the industry and missed wider picture of the KIBS industry's performance.…”