2000
DOI: 10.1016/s0167-4870(99)00035-5
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Does fairness matter in corporate takeovers?

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Cited by 11 publications
(5 citation statements)
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“…Price fairness perception is defined as customers' assessment of, and associated emotions toward, whether the difference between a seller's price and a competitor's price is reasonable, acceptable, or justifiable (Kukar-Kinney, ; Xia, Monroe, and Cox (2004)). Previous research shows a major influence of price fairness on other marketing sbr special issue 5/14 7-49 constructs such as customer satisfaction (Bei and Chiao (2001); Seiders et al (2005)), willingness to pay (Campbell (1999); Kahneman, Knetsch, and Thaler (1986)), purchase intention (Babin, Hardesty, and Suter (2003); Campbell (1999); Kristensen (2000); Kukar-Kinney, ; Maxwell (2005)), recommendation and intention to switch the brand (Matzler, Würtele, and Renzl (2006)), and customer loyalty (Bei and Chiao (2001)). These studies show that the combination of prices with fairness perceptions is an important topic for marketing research.…”
Section: Introductionmentioning
confidence: 99%
“…Price fairness perception is defined as customers' assessment of, and associated emotions toward, whether the difference between a seller's price and a competitor's price is reasonable, acceptable, or justifiable (Kukar-Kinney, ; Xia, Monroe, and Cox (2004)). Previous research shows a major influence of price fairness on other marketing sbr special issue 5/14 7-49 constructs such as customer satisfaction (Bei and Chiao (2001); Seiders et al (2005)), willingness to pay (Campbell (1999); Kahneman, Knetsch, and Thaler (1986)), purchase intention (Babin, Hardesty, and Suter (2003); Campbell (1999); Kristensen (2000); Kukar-Kinney, ; Maxwell (2005)), recommendation and intention to switch the brand (Matzler, Würtele, and Renzl (2006)), and customer loyalty (Bei and Chiao (2001)). These studies show that the combination of prices with fairness perceptions is an important topic for marketing research.…”
Section: Introductionmentioning
confidence: 99%
“…Thus, in many situations, for instance, in social dilemmas (e.g. Eek & Biel, 2003) and in negotiations (Kristensen, 2000), people act in line with what they consider to be fair. In circumstances where there either are no individual differences in, for instance, abilities, efforts, or needs (e.g.…”
mentioning
confidence: 99%
“…For example, when a price is increased by a retailer those customers who trust the retailer will accept the higher price (assuming, though, that the increase is justified and reasonable) because they will rationalize that it is necessary for the retailer to increase the price. After all, so the customer might argue, the raw material prices increased and the employees got a pay rise; hence, the necessity of the retailer to increase the price [Campbell 1999;Cox 2001;Kristensen 2000;Rothenberger 2015]. Trust, thus, means that both interactors need to be open and practice self-disclosure to reduce the hidden area of the Johari Window and reduce uncertainty.…”
Section: Relationships and Trustmentioning
confidence: 99%