Does demand for product quality increase worker training?

Bilanakos, Christos; Heywood, John S.; Sessions, John G.; Θεοδωρόπουλος, Νικόλαος

doi:10.1016/j.jebo.2018.08.018

Cited by 7 publications

(7 citation statements)

References 58 publications

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“…Nevertheless, they make clear that when neither the costs of training nor the elasticity of demand with respect to quality are too high, then an increase in the elasticity leads to an increase in firm‐provided training. This provides theoretical support for the empirical evidence that when managers see an increase in the sensitivity of product demand to quality, the firm engages in more extensive training (Bilanakos et al., 2018).…”

Section: Final Commentsmentioning

confidence: 62%

Quality competition and worker training

Heywood

Sessions

Θεοδωρόπουλος

2023

Bulletin of Econ Res

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We examine the relationship between firm‐sponsored training and product quality competition within a model of worker–firm bargaining. We develop a quality‐adjusted monopolistically competitive setting in which firms invest in training to an extent that reflects: (i) the costs of training, (ii) the extent to which training increases product quality, and (iii) the extent to which product quality increases final product demand. We identify the conditions under which greater sensitivity between product demand and quality results in greater firm‐sponsored training.

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Section: Final Commentsmentioning

confidence: 62%

Quality competition and worker training

Heywood

Sessions

Θεοδωρόπουλος

2023

Bulletin of Econ Res

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“…Essa alternativa refere-se ao treinamento de colaboradores e, por meio desse resultado pode-se perceber a importância que essa prática tem em uma empresa do ramo alimentício. A qualidade está intimamente ligada ao treinamento de pessoal, pois colaboradores bem treinados possuem maior capacidade de produzir bens padronizados e com um maior valor de venda (Bilanakos et al, 2018). Diante disso, é imprescindível que a organização conheça os seus processos a fim de melhorar a qualidade de seus processos e produtos de modo que a mesma possa transformar seus processos a partir de conceitos da produção enxuta.…”

Section: Discussão Dos Resultadosunclassified

Alternativas De Melhoria Da Qualidade Nos Processos De Um Restaurante Sob a Ótica Das Práticas Sustentáveis

Silva

Johann

Nunes

et al. 2021

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Diante aos aspectos inerentes que permeiam a temática da sustentabilidade, bem como a importância desta na sociedade, torna-se relevante que estudos sejam realizados com a finalidade de auxiliar as organizações a estarem alinhadas a esse viés. Dessa forma objetivo do presente estudo é avaliar as alternativas de melhoria na qualidade no processo com ênfase nas práticas sustentáveis em um restaurante situado na região noroeste do Rio Grande do Sul. Através de uma pesquisa exploratória, descritiva, de abordagem qualitativa e quantitativa, este estudo de caso avaliou um restaurante, elencando alternativas de melhoria da qualidade, alinhadas a práticas sustentáveis, priorizando através do método de Análise hierárquica de processos (AHP) aquela que na visão do gestor é mais relevante. Dessa forma, os resultados demonstraram que alternativa voltada a treinamento do pessoal é a mais priorizada, visto sua influência direta nos processos, o que pode auxiliar na redução dos desperdícios no restaurante.

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“…Training Support employees to develop activities with autonomy (Santos & Silva, 2015;Bilanakos, Heywood, Sessions, & Theodoropoulos, 2018).…”

Section: Factors Conceptmentioning

confidence: 99%

An analysis of the influence of organizational leadership on innovation management using the Fuzzy-AHP method

et al. 2021

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Purpose – The changes that occurred in the market, resulting from technological advancement, made companies pay attention to innovation in their processes, products or services, as a way to stand out. To enhance innovation in companies, focusing on leadership is an effective way. In this sense, the present study aimed to develop a model in order to list the priorities related to leadership and its interface with innovation, under the top management perspective of a telecommunications company.Design/methodology/approach – For the development of the model, the Fuzzy Analytic Hierarchy Process (Fuzzy-AHP) method was used to identify such factors and the best alternatives so that the investigated company can make consistent decisions. Thus, the criteria chosen by the Manager and Director were discovered, as well as the alternatives that they cherish, contributing to the development of innovation within the company.Findings – The results showed that the perception of the two interviewees was similar, however, it is emphasized that they should better choose how to apply innovation within the company.Originality/value – This study opens the way to highlight the importance of the theme of leadership and its interface with innovation for professionals in the management area, favoring decision making, in addition to contributing to the literature, deepening the debate on the theme of leadership and innovation, which is still incipient and needs development.

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Does demand for product quality increase worker training?

Cited by 7 publications

References 58 publications

Quality competition and worker training

Quality competition and worker training

Alternativas De Melhoria Da Qualidade Nos Processos De Um Restaurante Sob a Ótica Das Práticas Sustentáveis

An analysis of the influence of organizational leadership on innovation management using the Fuzzy-AHP method

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